Onsite Network Technician (CCNA) – Smart Hands Specialist
Sharp Brains
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Job summary
Sharp Brains is seeking an experienced Smart Hands Network Engineer for onsite support at a client location in Skaneateles, NY. The role requires a valid CCNA certification and hands-on experience with Cisco networking gear.
You will install, configure, and troubleshoot hardware, perform rack & stack, and provide direct support to remote engineering teams. The position emphasizes working onsite, following implementation plans, and documenting work with clear communication.
Qualifications
- Active CCNA certification is required.
- Experience with Cisco switches, routers, and enterprise networking equipment.
- Hands-on experience with rack & stack, structured cabling, and hardware replacement.
- Knowledge of TCP/IP, routing, switching, VLANs, and basic network troubleshooting.
Responsibilities
- Install, replace, and decommission network equipment.
- Perform rack & stack activities for network hardware.
- Trace, label, and patch copper and fiber cabling.
- Install and replace Cisco switches, routers, and related hardware.
- Provide onsite Smart Hands support to remote network engineering teams.
- Perform console access, device validation, and basic network troubleshooting.
- Verify hardware connectivity and assist with implementation activities.
- Document completed work and communicate project status.
Skills
Tools
Job description
Sharp Brains is seeking an experienced Smart Hands Network Engineer for onsite support at a client location in Skaneateles, NY. The role requires a valid CCNA certification and hands-on experience with Cisco networking gear.
You will install, configure, and troubleshoot hardware, perform rack & stack, and provide direct support to remote engineering teams. The position emphasizes working onsite, following implementation plans, and documenting work with clear communication.
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