Onsite Network Support Engineer - Enterprise Wi-Fi & Meraki

Eliassen Group; New York (NY); On-site; USD 48,000 - 76,000; Full time

Job summary

The Network Support Engineer position with Eliassen Group’s client in New York, NY is an on-site opportunity focusing on maintaining wired and wireless connectivity across office locations.

You will troubleshoot Wi-Fi issues, support office infrastructure initiatives, and ensure reliable network performance. The role requires hands-on execution, experience with enterprise Wi-Fi, and strong networking fundamentals. This is a W2 opportunity with benefits.

Qualifications

• 3+ years of hands-on network support or network engineering experience.
• Experience administering Cisco Meraki, Unifi, and Aruba HPE networking environments.
• Strong understanding of TCP/IP, DNS, DHCP, VLANs, switching and routing, and VPN connectivity.
• Experience supporting office-based IT environments with onsite users.
• Certifications such as CCNA, Meraki, or Aruba are preferred.

Responsibilities

• Provide day-to-day support for wired and wireless network infrastructure across office locations.
• Troubleshoot and resolve Wi-Fi connectivity, performance, roaming, and device authentication issues.
• Monitor network health and proactively identify potential issues.
• Support network equipment installation, configuration, and maintenance.
• Coordinate with facilities, vendors, and IT teams to resolve connectivity issues.
• Document root causes and contribute to process improvements.

Skills

Wi-Fi troubleshooting

Onsite support

Networking fundamentals

Customer service

DNS/DHCP/IP/TCP

VLANs & routing

Education

CCNA

Meraki certification

Aruba certification

Tools

Cisco Meraki

Unifi

Aruba HPE

Job description

The Network Support Engineer position with Eliassen Group’s client in New York, NY is an on-site opportunity focusing on maintaining wired and wireless connectivity across office locations.

You will troubleshoot Wi-Fi issues, support office infrastructure initiatives, and ensure reliable network performance. The role requires hands-on execution, experience with enterprise Wi-Fi, and strong networking fundamentals. This is a W2 opportunity with benefits.