Onsite Network Analyst: DNS/DHCP & Data Center Ops

Creighton University; Omaha (NE); On-site; USD 65,000 - 85,000; Full time

Job summary

Creighton University in Omaha, Nebraska seeks a Network Analyst to maintain and install LAN/WAN components, administer DNS/DHCP/IPAM via Infoblox, and support data center and infrastructure projects. You will manage 130+ network closets, coordinate with vendors and Facilities, and participate in a 24x7 on-call rotation.

The role requires a Bachelor's degree or 3 years of relevant experience, knowledge of Cisco routing/switching, and strong documentation skills.

Qualifications

• Bachelor's degree or 3 years of relevant experience
• DNS/DHCP Administration
• IPAM tools including Infoblox
• UPS administration and firmware management
• Critical Labs monitoring platform
• Generator and facilities coordination
• Construction project support and contractor coordination
• Network cabling standards and practices
• Incident and service request management
• Technical documentation and change management
• Cisco Wireless Infrastructure
• Cisco Routing and Switching
• CCNA Preferred
• ITIL certification or achieve certification within 6 months of hire

Responsibilities

• Administer DNS, DHCP, and IP address management services using Infoblox.
• Support network service availability, troubleshooting, maintenance, performance tuning, and project activities.
• Implement approved network infrastructure changes and upgrades.
• Maintain documentation for assigned systems and services.
• Monitor incoming service requests and incidents.
• Work tickets through completion or coordinate handoff to the appropriate team member.
• Document work, solutions, countermeasures, customer communications, and time in the service management system.
• Manage work queues and prioritize requests appropriately.
• Monitor and administer environmental and power systems supporting the Data Center and network closets.
• Administer monitoring of UPS and power equipment using Critical Labs.
• Coordinate generator maintenance with vendors and Facilities personnel.
• Manage UPS firmware upgrades and maintenance schedules.
• Coordinate cabling installations and remediation work with contractors.
• Assist with planning and implementation of infrastructure activities related to construction and renovation projects.

Skills

DNS/DHCP Administration

IPAM tools

Cisco Wireless Infrastructure

Cisco Routing and Switching

Network Monitoring and Troubleshooting

Power UPS and Environmental Monitoring

Data Center Operations

Vendor and Contractor Coordination

Documentation and Change Management

Customer Service and Ticket Management

Communication and Teamwork

Education

Bachelor's degree or 3 years of relevant experience

Tools

Infoblox

Critical Labs

Job description

Creighton University in Omaha, Nebraska seeks a Network Analyst to maintain and install LAN/WAN components, administer DNS/DHCP/IPAM via Infoblox, and support data center and infrastructure projects. You will manage 130+ network closets, coordinate with vendors and Facilities, and participate in a 24x7 on-call rotation.

The role requires a Bachelor's degree or 3 years of relevant experience, knowledge of Cisco routing/switching, and strong documentation skills.