Onsite Mortgage Servicing Liaison

McMichael Taylor Gray, LLC

Dallas, Northern (TX, KY)

Hybrid

USD 65,000 - 90,000

Full time

12 days ago

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Job summary

McMichael Taylor Gray, LLC is seeking an experienced Client Liaison to serve as an onsite representative at a mortgage servicing client location in the United States. The role focuses on facilitating communication, resolving issues, and ensuring compliance across MTG and client teams.

The ideal candidate has background in mortgage servicing, foreclosure, default operations, banking, or legal services, and can build strong professional relationships while managing escalating issues and timelines.

Qualifications

Experience in mortgage servicing, foreclosure, default services, banking, or a legal environment.
Familiarity with foreclosure and mortgage default processes, including bankruptcy and loss mitigation, preferred.
Ability to work onsite with client and MTG teams.

Responsibilities

Serve as firm’s onsite liaison and primary point of contact for assigned foreclosure matters.
Build and maintain strong, professional relationships with mortgage servicing personnel and firm attorneys and staff.
Monitor foreclosure files from referral through key milestones to help ensure timely and accurate progression.
Coordinate communication between the client and firm regarding file status, documentation, outstanding requirements, and escalated issues.
Review file information, documentation, and servicing system data for accuracy and completeness.
Manage assigned tasks, events, holds, exceptions, and other workflow requirements within established deadlines.