Onsite Mission-Critical Program Leader

ASRC Federal; Pasadena (CA); Hybrid; USD 160,000 - 230,000; Full time

Job summary

ASRC Federal is seeking an accomplished Program Manager to lead a complex, mission-critical technology program and serve as a trusted partner to our customer. This high-visibility leadership role requires building high-performing teams and delivering meaningful mission outcomes on onsite assignments in Pasadena, CA.

The ideal candidate has 15+ years of IT program management experience, 7+ years directing large-scale initiatives, and a proven track record of executive-level communication, risk

Qualifications

• 15+ years of progressively responsible IT program management experience.
• 7+ years leading large, complex programs with mission-critical scope.
• Experience managing multidisciplinary teams and stakeholder relationships.
• Experience delivering mission-critical technology services and modernization initiatives.
• Strong executive communication with customers, senior leaders, and partners.
• Proven ability to navigate complex environments, solve problems, and manage risk.
• Understanding of program governance, performance management, financial oversight, and service delivery.
• Successful completion of a government issued background investigation.

Responsibilities

• Provide strategic leadership and overall program direction across technical, operational, contractual, financial, security, staffing, and service-delivery activities.
• Serve as primary customer and executive point of contact, aligning priorities with mission objectives.
• Lead and inspire an integrated, multidisciplinary team of technical, operational, and business professionals.
• Drive delivery of secure, resilient technology services that meet or exceed expectations.
• Establish priorities, align resources, and make timely decisions to keep the program focused on mission success.
• Lead modernization and continuous improvement initiatives to enhance performance and customer value.
• Anticipate and proactively manage risks, challenges, and dependencies to prevent disruption.
• Coordinate across internal teams, customers, subcontractors, and partners to resolve complex issues.
• Monitor performance across service levels, customer satisfaction, cost, quality, security, and operations.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.
• Provide executive-level communication on program performance, risks, opportunities, and priorities.

Skills

Executive leadership

Program governance

Stakeholder management

Risk management

Communication skills

IT program management

Education

Bachelor’s degree in relevant field

Job description

ASRC Federal is seeking an accomplished Program Manager to lead a complex, mission-critical technology program and serve as a trusted partner to our customer. This is a high-visibility leadership opportunity for an experienced technology executive who thrives in complex environments, builds high-performing teams, and is energized by delivering meaningful mission outcomes.

This position is contingent upon contract award.

Work location: Onsite (customer site in Pasadena, CA)

Responsibilities

• Provide strategic leadership and overall program direction across technical, operational, contractual, financial, security, staffing, and service-delivery activities.
• Serve as the primary customer and executive point of contact, building strong relationships and ensuring program priorities remain aligned with mission objectives.
• Lead and inspire an integrated, multidisciplinary team of technical, operational, and business professionals.
• Drive delivery of secure, resilient, high-quality technology services that meet or exceed customer expectations.
• Establish priorities, align resources, and make timely decisions to keep the program focused on mission success and measurable outcomes.
• Lead modernization and continuous improvement initiatives, identifying opportunities to enhance performance, efficiency, resiliency, and customer value.
• Anticipate and proactively manage program risks, challenges, and dependencies, ensuring issues are addressed before they impact mission or service continuity.
• Coordinate effectively across internal teams, customers, subcontractors, and strategic partners to resolve complex issues and maintain seamless service delivery.
• Monitor and drive performance across key areas, including service levels, customer satisfaction, cost, quality, security, and operational excellence.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.
• Provide executive-level communication on program performance, risks, opportunities, and strategic priorities.

Requirements

• 15+ years of progressively responsible experience in IT program management or a related technology leadership role.
• 7+ years of experience leading programs of significant scale, complexity, and mission criticality.
• Demonstrated success leading large, multidisciplinary teams and managing complex customer and stakeholder relationships.
• Experience delivering mission-critical technology services, modernization initiatives, and operational transformation.
• Strong executive presence with the ability to communicate effectively with customers, senior leaders, technical teams, and partners.
• Proven ability to navigate complex environments, solve problems, manage risk, and drive results.
• Strong understanding of program governance, performance management, financial oversight, and service delivery.
• Successful completion of a government issued background investigation.

Education

• Bachelor’s degree in business, information technology, engineering, management, or a related field.