Onsite Member Services & Engagement Specialist

Platinum Coastal Group; Columbus (OH); Sur place; USD 17 000 - 21 000; Plein temps

Résumé du poste

Platinum Coastal Group in Columbus, OH is seeking an entry-level On-site Member Services Associate to greet and assist members face-to-face. This role focuses on friendly customer interactions and delivering information about services, benefits, and activities.

You will handle routine member requests, support check-ins, events, and engagement initiatives, and thrive in a busy, people-facing environment with strong communication and organizational skills.

Qualifications

• On-site role requiring direct interaction with customers and coworkers.
• Entry-level candidate welcomed; transferable experience from service roles is a plus.

Responsabilités

• Greet and assist members on-site.
• Answer questions about services, benefits, and activities.
• Help resolve routine member requests.
• Support check-in, events and engagement initiatives.

Connaissances

Personable

Dependable

Communication skills

Customer service

Organized

Coachable

Starting conversations

Description du poste

Platinum Coastal Group in Columbus, OH is seeking an entry-level On-site Member Services Associate to greet and assist members face-to-face. This role focuses on friendly customer interactions and delivering information about services, benefits, and activities.

You will handle routine member requests, support check-ins, events, and engagement initiatives, and thrive in a busy, people-facing environment with strong communication and organizational skills.