Onsite Medical Case Manager & Travel Support

International Medical Group; Princeton (NJ); On-site; USD 47,000 - 57,000; Full time

Job summary

International Medical Group is seeking a Medical Case Manager in Princeton, New Jersey. This role provides support during medical emergencies while traveling, ensuring exceptional customer service and coordination with medical providers.

The ideal candidate will possess a Bachelor's degree and experience in healthcare or travel assistance, with strong communication and multitasking skills. Working in a 24/7 operational environment, rotating shifts are required.

Qualifications

• Bachelor’s degree preferred.
• Background in healthcare, travel assistance, or emergency services.
• Strong customer service and communication skills.

Responsibilities

• Respond to travel‑related medical and non‑medical assistance needs.
• Manage end‑to‑end assistance cases from intake to resolution.
• Coordinate with medical professionals and third‑party vendors.

Skills

Customer service

Communication

Organizational skills

Multitasking

Proficiency with Microsoft Office

Education

Bachelor’s degree preferred

Job description

International Medical Group is seeking a Medical Case Manager in Princeton, New Jersey. This role provides support during medical emergencies while traveling, ensuring exceptional customer service and coordination with medical providers.

The ideal candidate will possess a Bachelor's degree and experience in healthcare or travel assistance, with strong communication and multitasking skills. Working in a 24/7 operational environment, rotating shifts are required.