Onsite Medical Care Coordinator — RPM & CCM

CompuGroup Medical, Inc.; Baltimore (MD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with employer matching

Personal Time Off

Job summary

CompuGroup Medical, Inc. is seeking an onsite Medical Assistant – Care Coordinator to support Medicare RPM and CCM programs. This role focuses on high-risk patients, ensuring engagement, adherence, and progression through structured outreach and monitoring.

You will conduct assessments, document outcomes, educate patients, and collaborate with care teams. The position is on-site, Monday to Friday, with a stable daytime schedule.

Qualifications

• Active National Certified Medical Assistant required.
• Minimum 2 years healthcare-related experience.
• Minimum 1 year in Chronic Care Management services.
• Strong communication and interpersonal skills.
• Comfortable with high-volume outbound calling.
• Strong documentation and EHR proficiency.

Responsibilities

• Make 60+ outbound calls per day to eligible patients.
• Document call outcomes in EHR and other systems.
• Conduct monthly check-in calls for RPM and CCM patients.
• Review and monitor synced vital signs from RPM devices.
• Explain RPM program benefits to patients in clear language.
• Schedule and order RPM devices and educate patients on usage.
• Follow personalized care plans and track patient progress.
• Provide education on nutrition, exercise, medications, and lifestyle choices.
• Obtain verbal enrollment consent per program requirements.

Skills

Outbound calling

Communication

Interpersonal skills

Documentation

EHR proficiency

Vital signs monitoring

Education

National Certified Medical Assistant

Tools

Dialer system

EHR systems

Job description

CompuGroup Medical, Inc. is seeking an onsite Medical Assistant – Care Coordinator to support Medicare RPM and CCM programs. This role focuses on high-risk patients, ensuring engagement, adherence, and progression through structured outreach and monitoring.

You will conduct assessments, document outcomes, educate patients, and collaborate with care teams. The position is on-site, Monday to Friday, with a stable daytime schedule.