Onsite Maintenance Technician

GGP Services; Cincinnati (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Maymont Homes is seeking an Onsite Maintenance Technician to maintain the physical integrity, safety, and appearance of our Build-to-Rent community. You will perform routine tasks, respond to service requests, and support resident satisfaction with high-quality workmanship.

Join a purpose-driven team, uphold safety standards, and work independently in a fast-paced residential environment to help families feel at home.

Qualifications

• High school diploma or equivalent required.
• Technical or trade school certification preferred.
• Prior maintenance experience in residential or property management preferred.
• Experience with HVAC, plumbing, electrical and general maintenance work preferred.

Responsibilities

• Perform routine and preventive maintenance on HVAC, plumbing, electrical, appliances and general systems.
• Conduct regular inspections to identify maintenance needs and safety concerns.
• Complete work orders accurately and efficiently, minimizing disruption to residents.
• Respond promptly and professionally to emergency maintenance requests.
• Serve as onsite contact for residents and coordinate with teams to resolve requests.

Skills

Technical aptitude

Troubleshooting

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma

Technical/trade cert (preferred)

Tools

CPO

HVAC certification

CAMT

Job description

Location

Charleston - 997 Morrison Drive, Suite 402

Business

Our Growth, Your Opportunity

At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry-we are a company that puts people and communities at the heart of everything we do.

As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified by Great Place to Work, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.

Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.

Job Description

Job Title: Onsite Maintenance Technician

Position Summary

The Build-to-Rent Onsite Maintenance Technician is responsible for maintaining the physical integrity, safety, and overall appearance of the assigned community. This role ensures a clean, secure, and well-maintained living environment for residents, visitors, and team members through timely completion of maintenance requests and proactive property upkeep. The technician serves as a key onsite representative, supporting resident satisfaction, retention, and operational excellence through responsive service and high-quality workmanship. This position requires strong technical maintenance skills, excellent customer service, and the ability to work independently in a fast-paced residential

Essential Job Functions

1. Functional Responsibilities

• Perform routine and preventive maintenance including HVAC, plumbing, electrical, appliance repair, and general maintenance tasks
• Conduct regular inspections of buildings, systems, and equipment to identify maintenance needs and safety concerns
• Complete work orders accurately and efficiently while minimizing disruption to residents
• Respond promptly and professionally to emergency maintenance requests

2. Resident Experience

• Serve as a primary onsite point of contact for resident maintenance issues and service requests
• Communicate clearly and professionally with residents regarding work order status and resolution timelines
• Collaborate with onsite and centralized teams to ensure timely resolution of service requests
• Build positive resident relationships to support satisfaction and retention
• Maintain courteous and service-oriented interactions at all times

3. Property Upkeep

• Maintain cleanliness and appearance of common areas, amenities, and exterior grounds
• Assist in unit turns including cleaning, painting, minor repairs, and move-in readiness preparation
• Ensure tools, materials, and equipment are properly maintained and stored
• Support overall community presentation standards and readiness

4. Safety & Compliance

• Follow all safety procedures, company policies, and applicable local, state, and federal regulations
• Maintain a safe working environment and report hazards or safety concerns immediately
• Participate in required training and ongoing development programs
• Ensure compliance with maintenance standards and operational guidelines

5. Additional Responsibilities

• Act as the onsite maintenance representative for assigned BTR community
• Support training compliance and operational initiatives as assigned
• Perform other duties as assigned by supervisor or leadership

Performance Expectations & Key Metrics:

Performance will be evaluated based on measurable outcomes aligned with company and departmental goals. Metrics may include:

• Work order completion time and efficiency
• Warranty and follow-up completion rates
• Unit turnover turnaround time
• Resident satisfaction scores (KPI/reputation management systems)
• Maintenance responsiveness and service reliability
• Training completion compliance (as assigned)

Required Qualifications

Education

• High school diploma or equivalent required
• Technical or trade school certification preferred

Experience

• Prior maintenance experience required, preferably in residential or property management environments
• Experience with HVAC, plumbing, electrical and general maintenance repair work preferred

Skills & Competencies

• Strong technical aptitude across multiple maintenance disciplines
• Ability to troubleshoot and resolve maintenance issues independently
• Strong customer service and communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Strong attention to detail and organizational skills
• Ability to work both independent and as part of a team
• Valid driver's license and reliable transportation required
• Ability to perform physically demanding work in varying environments

Preferred Qualifications

• CPO (Certified Pool Operator)
• HVAC certification
• CAMT (Certified Apartment Maintenance Technician)