Onsite Maintenance Technician

BSFR Property Management LLC; Charleston (SC); On-site; USD 44,000 - 65,000; Full time

Benefits offered by this job

401(k) match

Wellness credits

PTO 160 hours

Job summary

Maymont Homes is seeking an Onsite Maintenance Technician to uphold a clean, safe, and well‑maintained living environment for residents. You will perform routine and preventive maintenance, handle work orders, and respond to emergencies while communicating clearly with residents and coordinating with onsite teams.

The role requires strong technical skills, reliable transportation, and the ability to work independently in a fast-paced, Build-to-Rent setting.

Qualifications

• High school diploma or equivalent required; technical or trade school certification preferred.
• Experience in residential or property maintenance is required.
• HVAC, plumbing, electrical, and general maintenance repair experience preferred.

Responsibilities

• Perform routine and preventive maintenance including HVAC, plumbing, electrical, appliance repair, and general maintenance tasks.
• Conduct regular inspections of buildings, systems, and equipment to identify maintenance needs and safety concerns.
• Complete work orders accurately and efficiently while minimizing disruption to residents.
• Respond promptly and professionally to emergency maintenance requests.
• Serve as the primary onsite point of contact for resident maintenance issues and service requests.

Skills

Technical aptitude

Troubleshooting

Customer service

Communication

Multi-tasking

Attention to detail

Independent work

Driver’s license

Physical stamina

Education

High school diploma or equivalent

Technical or trade school certification preferred

Tools

CPO

HVAC certification

CAMT

Job description

Location

Location Charleston - 997 Morrison Drive, Suite 402 Business Our Growth, Your Opportunity At Maymont Homes,

Job Title

Onsite Maintenance Technician

Position Summary

The Build-to-Rent Onsite Maintenance Technician is responsible for maintaining the physical integrity, safety, and overall appearance of the assigned community. This role ensures a clean, secure, and well-maintained living environment for residents, visitors, and team members through timely completion of maintenance requests and proactive property upkeep. The technician serves as a key onsite representative, supporting resident satisfaction, retention, and operational excellence through responsive service and high-quality workmanship. This position requires strong technical maintenance skills, excellent customer service, and the ability to work independently in a fast-paced residential

Essential Job Functions

Functional Responsibilities

• Perform routine and preventive maintenance including HVAC, plumbing, electrical, appliance repair, and general maintenance tasks
• Conduct regular inspections of buildings, systems, and equipment to identify maintenance needs and safety concerns
• Complete work orders accurately and efficiently while minimizing disruption to residents
• Respond promptly and professionally to emergency maintenance requests

Resident Experience

• Serve as a primary onsite point of contact for resident maintenance issues and service requests
• Communicate clearly and professionally with residents regarding work order status and resolution timelines
• Collaborate with onsite and centralized teams to ensure timely resolution of service requests
• Build positive resident relationships to support satisfaction and retention
• Maintain courteous and service-oriented interactions at all times

Property Upkeep

• Maintain cleanliness and appearance of common areas, amenities, and exterior grounds
• Assist in unit turns including cleaning, painting, minor repairs, and move-in readiness preparation
• Ensure tools, materials, and equipment are properly maintained and stored
• Support overall community presentation standards and readiness

Safety & Compliance

• Follow all safety procedures, company policies, and applicable local, state, and federal regulations
• Maintain a safe working environment and report hazards or safety concerns immediately
• Participate in required training and ongoing development programs
• Ensure compliance with maintenance standards and operational guidelines

Additional Responsibilities

Act as the onsite maintenance representative for assigned BTR community

Support training compliance and operational initiatives as assigned

Perform other duties as assigned by supervisor or leadership

Performance Expectations & Key Metrics

• Work order completion time and efficiency
• Warranty and follow-up completion rates
• Unit turnover turnaround time
• Resident satisfaction scores (KPI/reputation management systems)
• Maintenance responsiveness and service reliability
• Training completion compliance (as assigned)

Required Qualifications

Education

• High school diploma or equivalent required
• Technical or trade school certification preferred

Experience

• Prior maintenance experience required, preferably in residential or property management environments
• Experience with HVAC, plumbing, electrical, and general maintenance repair work preferred

Skills & Competencies

• Strong technical aptitude across multiple maintenance disciplines
• Ability to troubleshoot and resolve maintenance issues independently
• Strong customer service and communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Strong attention to detail and organizational skills
• Ability to work both independently and as part of a team
• Valid driver’s license and reliable transportation required
• Ability to perform physically demanding work in varying environments

Preferred Qualifications

• CPO (Certified Pool Operator)
• HVAC certification
• CAMT (Certified Apartment Maintenance Technician)

Physical Requirements

The physical requirements described below are representative of those that must be met to successfully perform the essential functions of this position, with or without reasonable accommodation: Ability to perform physical tasks commonly associated with property maintenance and field operations, including but not limited to standing, walking, bending, kneeling, crouching, crawling, and climbing ladders or stairs Ability to lift, carry, push, and/or pull materials and equipment of varying weights (up to 50 pounds or more, with or without assistance) Ability to use hands and tools to handle, control, or feel objects, tools, or controls, including repetitive motions Ability to work in various positions and access confined or elevated spaces as required Ability to operate standard maintenance tools, equipment, and mobile technology (e.g., smartphones, tablets) Ability to communicate effectively in English, both verbally and in writing, as required for safe and effective job performance Sufficient vision (with or without correction) to safely perform job duties, including close, distance, and peripheral vision Reasonable accommodations will be made in accordance with applicable law to enable qualified individuals with disabilities to perform the essential functions of the position.

Work Environment

Regular work performed in residential properties, including occupied and vacant homes, construction or renovation sites, and outdoor environments Frequent exposure to varying weather conditions, including heat, cold, humidity, and precipitation Exposure to dust, odors, noise, chemicals, insects, rodents, and other environmental conditions typical of maintenance, repair, and construction work Use of personal protective equipment (PPE) as required Work may involve travel between multiple properties within an assigned region Interaction with residents, vendors, contractors, and internal team members in a professional manner Work is often fast-paced with changing priorities, service requests, and deadlines On-call, overtime, or extended hours may be required based on business needs, including evenings and weekends Compliance Statement Employees are expected to comply with all company policies, procedures, and applicable laws and regulations. Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, or qualifications required. Management reserves the right to modify, assign, or reassign duties and responsibilities as business needs evolve. This document does not constitute a contract of employment and does not alter the at-will employment relationship where applicable.

Why work for Maymont Homes?

Our Mission - \"We Positively Impact the Lives in the Communities We Serve.\" Every role contributes to this purpose, helping families find a place to call home while making a difference in the communities we support.

Certified Great Place to Work® - Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care.

Outstanding Benefits

• 5% 401(k) match
• wellness credits that reduce healthcare costs
• up to 160 hours of PTO annually for full-time employees

Career Growth - With continued expansion planned for Maymont, you'll find meaningful opportunities to grow your skills, advance your career, and make an impact.

Strong Foundation - As part of Brookfield Asset Management, one of the world's largest real estate asset managers, we have the stability, resources, and vision to keep growing.

Equal Opportunity Employer

Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information.

By leveraging the global scale of our operating companies and fostering trusted local partnerships, we collaborate seamlessly to support our communities and achieve shared success.