Onsite LPN Triage Specialist, Primary Care Call Center

Bayhealth; Dover (DE); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

On Site Child Care

Educational Reimbursement

Health Insurance

Job summary

Bayhealth is seeking a Licensed Practical Nurse (LPN) for a phone triage position at the BlueHen Call Center in Dover. This on-site role supports Bayhealth Primary Care offices, triaging calls and addressing patient inquiries via phone and online portal.

The schedule is Monday–Friday with five 8-hour shifts. The ideal candidate has 2+ years of LPN patient care experience, an active LPN license, and BLS certification.

Qualifications

• Educational prerequisites: High School Diploma or GED; LPN license; BLS certified.
• Experience: 2+ years of LPN patient care preferred but not required to apply.
• ACLS preferred per posting (if applicable).

Responsibilities

• Provide triage services for patients via phone and portal.
• Review medication refills with patients and ensure adherence.
• Coordinate with physicians for testing and follow-up plans.
• Maintain patient records and confidentiality per HIPAA guidelines.
• Assist with front desk operations and medication handling as needed.

Skills

Phone triage

Patient care

HIPAA compliance

Communication

Education

High School Diploma or GED

Licensed Practical Nurse (LPN)

Basic Life Support (BLS)

Job description

Bayhealth is seeking a Licensed Practical Nurse (LPN) for a phone triage position at the BlueHen Call Center in Dover. This on-site role supports Bayhealth Primary Care offices, triaging calls and addressing patient inquiries via phone and online portal.

The schedule is Monday–Friday with five 8-hour shifts. The ideal candidate has 2+ years of LPN patient care experience, an active LPN license, and BLS certification.