Onsite Logistics Manager - Driver Ops & Customer Success

PS Logistics; United States; Vor Ort; USD 65.000 - 85.000; Vollzeit

Zusammenfassung

PS Logistics is seeking an Onsite Manager to oversee day-to-day driver operations, customer service, and order processing. This role requires directing driver activities, ensuring safety and on-time deliveries, and maintaining carrier relationships.

You will use McLeod and MS Office to manage assignments, coordinate loads nationwide, and communicate with customers, drivers, and team members. A four-year degree is preferred along with dispatching experience.

Qualifikationen

• Strong communication skills for interaction with customers, drivers, and team members.
• Excellent time management and organizational abilities to handle multiple tasks.
• Customer service orientation and teamwork.
• Proficiency with McLeod TMS and MS Office is preferred.

Aufgaben

• Communicates with drivers and the customer.
• Utilizes McLeod to assign work to drivers nationwide.
• Directs daily activities of drivers to territories or dedicated operations.
• Guides drivers on compliance with local, state, and federal trucking regulations.
• Ensures drivers are safe, productive, and deliver on time.
• Counsels drivers and assists with over-the-road issues.
• Keeps important documents up to date (license renewals, drug tests, physicals).
• Develops carrier base by building relationships and understanding equipment portfolio.
• Documents and retains carrier information.
• Books loads based on commitments and needs.
• Arranges pick-up and delivery of loads with carriers.
• Resolves issues in load execution and communicates with stakeholders.
• Adapts to market sensitivities and provides reports as requested.

Kenntnisse

Communication

Time management

Attention to detail

Customer service

Ausbildung

Bachelor's degree in Supply Chain Management

High School Diploma with 1-3 years of transportation dispatching experience

Tools

McLeod TMS

MS Office Suite

Jobbeschreibung

PS Logistics is seeking an Onsite Manager to oversee day-to-day driver operations, customer service, and order processing. This role requires directing driver activities, ensuring safety and on-time deliveries, and maintaining carrier relationships.

You will use McLeod and MS Office to manage assignments, coordinate loads nationwide, and communicate with customers, drivers, and team members. A four-year degree is preferred along with dispatching experience.