Onsite Logistics Associate - Customer Returns

Karl Storz; Auburn (MA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Vacation time

Parental leave

401(k) match

HSA program

Tuition reimbursement

Fitness reimbursement

Job summary

KARL STORZ North America is seeking a Logistics Center Associate I in Customer Returns in Auburn, MA. This on-site role supports the safe handling, inspection, decontamination, and processing of returned medical devices within our Logistics Center.

You will execute SAP transactions, validate orders, maintain documentation accuracy, and help ensure material traceability in a fast-paced environment. A high school diploma and strong attention to detail are required.

Qualifications

• 0-1 years of experience in warehouse operations, logistics, manufacturing, inventory control, returns processing, or a related environment.
• Ability to learn SAP transactions and follow detailed work instructions with a high degree of accuracy and attention to detail.
• Strong organizational, problem-solving, and time management skills with the ability to prioritize tasks in a fast-paced setting.
• Basic computer skills and data entry experience with a focus on documentation accuracy.
• Effective communication and collaboration skills to support cross-functional teamwork.

Responsibilities

• Receive, inspect, document, and process returned medical equipment in compliance with established safety, quality, and productivity standards.
• Execute SAP transactions, perform order validations, and analyze transaction history and supporting documentation to ensure accurate records and material traceability.
• Capture and review photographic documentation while supporting issue resolution through First Line Tracker activities and exception handling processes.
• Decontaminate and process a wide variety of medical devices, equipment configurations, towers, and kits in accordance with contamination control requirements.
• Support cross-training initiatives, continuous improvement projects, and LEAN activities that enhance operational efficiency and workflow effectiveness.
• Assist with workload prioritization, risk escalation, and overtime support as business needs require.

Skills

Attention to detail

Time management

Communication

Problem solving

Education

High school diploma or equivalent

Tools

SAP transactions

Job description

KARL STORZ North America is seeking a Logistics Center Associate I in Customer Returns in Auburn, MA. This on-site role supports the safe handling, inspection, decontamination, and processing of returned medical devices within our Logistics Center.

You will execute SAP transactions, validate orders, maintain documentation accuracy, and help ensure material traceability in a fast-paced environment. A high school diploma and strong attention to detail are required.