Onsite Loan Solutions Advisor — Growth & Impact

Jobtome; Colorado Springs (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health and wellbeing options including

Up to 401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Paid volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to help customers secure friendly, fast, and affordable financing while delivering excellent service. The role emphasizes listening to needs, educating customers on loan options, and maintaining compliance across the loan lifecycle.

On-site position with a Monday–Friday schedule, occasional extended hours including Saturdays. The base pay range is $18.00–$20.00 per hour, with additional incentive programs tied to individual and branch

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish preferred.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to help customers secure friendly, fast, and affordable financing while delivering excellent service. The role emphasizes listening to needs, educating customers on loan options, and maintaining compliance across the loan lifecycle.

On-site position with a Monday–Friday schedule, occasional extended hours including Saturdays. The base pay range is $18.00–$20.00 per hour, with additional incentive programs tied to individual and branch