Onsite Knowledge Center Tech Information Specialist

Medtronic; Fridley (MN); On-site; USD 70,000 - 104,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA

FSA

Life insurance

Long-term disability

Dependent care

Tuition assistance

Well-being program

Job summary

Medtronic plc is seeking a Technical Information Specialist to ensure easy access to information resources, digital content, and technology platforms that support research and decision-making.

You'll administer library systems, troubleshoot access issues, and maintain content accuracy. The role requires a bachelor's degree and 1+ years in information services; a master's is preferred. This onsite position at Medtronic HQ emphasizes collaboration and continuous improvement.

Qualifications

• Bachelor's degree in information science, library science, information technology, business, or information services support.
• 1+ years of experience in information systems, digital content platforms, or related fields.
• Experience troubleshooting user access, authentication, or system issues.

Responsibilities

• Administer and support library systems, digital content platforms, and information resource technologies.
• Troubleshoot access issues and coordinate resolutions with IT teams and vendors.
• Maintain SharePoint sites, intranet content, and information resources for accuracy.
• Manage journals, databases, eBooks, standards, and metadata holdings.
• Respond to employee inquiries and service requests related to information resources and systems.
• Develop user documentation and training materials for information resources.

Skills

Information science

Library systems

Content management

Customer support

Troubleshooting

Education

Bachelor's degree

Master's degree

Tools

SharePoint

Content management systems

Power Platform

Job description

Medtronic plc is seeking a Technical Information Specialist to ensure easy access to information resources, digital content, and technology platforms that support research and decision-making.

You'll administer library systems, troubleshoot access issues, and maintain content accuracy. The role requires a bachelor's degree and 1+ years in information services; a master's is preferred. This onsite position at Medtronic HQ emphasizes collaboration and continuous improvement.