Onsite IT Support – Flexible Weekly & On-Demand Visits

Team Tech Guru; Rochester Hills (MI); On-site; USD 34,000 - 55,000; Full time

Job summary

Team Tech Guru in Rochester Hills, MI seeks an experienced IT professional for onsite support at a customer location. The role requires up to two scheduled visits per week and occasional on-demand hours, approximately 8–10 hours weekly.

You will troubleshoot desktops and networks, assist with hardware and software deployments, maintain IT asset inventory, and coordinate with a remote IT team for guidance. Candidates must travel to site, work during normal business hours, lift up to 50 lbs, and

Qualifications

• Experience in desktop support and networking.
• Familiarity with Office 365 and Salesforce.
• Ability to work independently onsite as a contractor.

Responsibilities

• Perform onsite desktop and network troubleshooting at a customer location.
• Assist with hardware setup, software installations, and system updates.
• Maintain inventory and documentation of IT assets.
• Collaborate with a remote IT team for guidance when necessary.

Skills

Desktop support

Networking

Office 365

Salesforce

Independent contractor

Job description

We are seeking an experienced IT professional to provide onsite support at a customer location in Rochester Hills, MI. This role involves up to 2 scheduled visits per week, and occasional on-demand visits as needed (approximately 8 to 10 hours per week).

Key Responsibilities

• Perform onsite desktop and network troubleshooting.
• Assist with hardware setup, software installations, and system updates.
• Maintain inventory and documentation of IT assets.
• Collaborate with a remote IT team for guidance when necessary.

Requirements

• Reliable transportation for travel to Rochester Hills, MI.
• Must be available during regular business hours.
• Strong technical skills in desktop support, networking, and familiarity with various productivity tools (Office 365, CRM systems like Salesforce).
• Ability to work independently and professionally onsite.
• No remote work – all tasks must be performed in person.
• Must be able to lift up to 50 lbs to move equipment in rare occasions.
• Ability to work independently and professionally onsite.

Ideal Candidate

• Experience with a wide range of customer environments especially SMB and Mid-Market segments.
• Senior Level experience (not entry-level) and comfortable handling a range of IT issues.
• Independent IT consultant or freelancer with an existing client base looking for extra hours.