Onsite IT & OT Support Technician – Systems

Materion Corporation; Reading (Berks County); On-site; USD 60,000 - 75,000; Full time

Job summary

Materion Corporation seeks an IT Service Desk Technician (Level 2) to provide IT and Operational Technology support in Reading, PA. The role demands technical skills for both onsite and remote support, device setup, troubleshooting, and maintenance.

Qualified candidates will have a Bachelor’s degree in computer science and a minimum of 5 years' experience in IT operations. The position prioritizes customer service and collaboration with IT, Maintenance, and Engineering teams to ensure system reliability and operational continuity.

Qualifications

• Minimum 5 years of experience in IT operations and/or infrastructure management.
• Familiarity with SCADA software (e.g., Wonderware, IBA) and Manufacturing Execution Systems.
• Understanding of Internet of Things (IoT) from a connectivity and data management perspective.

Responsibilities

• Provide hands-on and remote troubleshooting for a wide range of systems.
• Respond to escalated Service Desk tickets, ensuring timely resolution.
• Install, configure, and troubleshoot hardware and software on IT equipment.

Skills

Technical Support

Customer Service

Troubleshooting

Device Setup

Education

Bachelor’s degree in computer science or related field

Tools

SCADA Software

Azure Cloud Services

Hyper-V

Job description

Materion Corporation seeks an IT Service Desk Technician (Level 2) to provide IT and Operational Technology support in Reading, PA. The role demands technical skills for both onsite and remote support, device setup, troubleshooting, and maintenance.

Qualified candidates will have a Bachelor’s degree in computer science and a minimum of 5 years' experience in IT operations. The position prioritizes customer service and collaboration with IT, Maintenance, and Engineering teams to ensure system reliability and operational continuity.