Onsite IT & DevOps Operations Lead

Space Ground System Solutions (SGSS); Maryland; On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health benefits fully funded

Funded HSA

401k with 20% company contribution

Job summary

Space Ground System Solutions (SGSS), a Parsons company, seeks an IT & DevOps Operations Manager to lead on-site customer facility operations in Southern Maryland. You will serve as the primary liaison among government sponsors, program managers, and delivery teams, guiding IT service management, DevSecOps maturation, and budgetary controls to meet mission requirements.

Responsibilities include shaping the IT Service Portfolio, standardizing change and configuration management, and coordinating

Qualifications

• Active DoD Security clearance or eligibility for TS/SCI
• U.S. citizenship required
• Bachelor's degree in Computer Science, Information Technology, or related field with 15+ years of IT/DevOps experience
• 15+ years delivering IT and software engineering solutions in heterogeneous environments
• Experience managing budgets and vendor subscriptions/enterprise agreements
• Experience establishing and governing an IT Service Portfolio and Service Catalog
• Experience implementing ITSM frameworks (FitSM, ITIL, or ISO/IEC 20000)
• Familiarity with agile/traditional work prioritization and backlog management

Responsibilities

• Lead on-site as primary leadership point at the customer facility
• Translate mission objectives into IT/software engineering roadmaps
• Define and maintain the SGSS IT Service Portfolio across lifecycle stages
• Apply ITSM principles (FitSM/ITIL) to standardize service delivery and change management
• Lead DevOps workgroup, organize sprint cadences and CI/CD maturation
• Manage full IT/infrastructure services budget (CapEx/OpEx, licenses, cloud, vendors)
• Coordinate with Service Desk Manager to review metrics and ensure SLAs
• Collaborate with IT Technical Lead to align infrastructure investments with satellite ground software needs
• Evaluate equipment/services via cost, performance, risk analyses
• Ensure compliance and audit readiness per NIST SP 800-171, CMMC, and DoD cloud guidelines
• Present performance data to executive stakeholders and sponsors

Skills

DoD clearance

U.S. citizen

Bachelor's degree

15+ years experience

Budget management

ITSM/ITIL

DevSecOps

PMP/CSM

Education

Bachelor's degree in CS/IT or related

Tools

GitLab CI/CD

Kubernetes

Okta

Slack

GitLab

ITIL/ITSM tools

Job description

Space Ground System Solutions (SGSS), a Parsons company, seeks an IT & DevOps Operations Manager to lead on-site customer facility operations in Southern Maryland. You will serve as the primary liaison among government sponsors, program managers, and delivery teams, guiding IT service management, DevSecOps maturation, and budgetary controls to meet mission requirements.

Responsibilities include shaping the IT Service Portfolio, standardizing change and configuration management, and coordinating