Onsite IT & AV Technician — TS/SCI Clearance

SAIC; Chantilly (VA); On-site; USD 40,000 - 80,000; Full time

Job summary

SAIC is seeking a Technical Services Associate | Audio Visual (AV) Tech in Chantilly, VA. The role combines IT support for computer systems with AV/VTC duties in a fast-paced environment. The position is onsite at the Chantilly office and requires a TS/SCI clearance with poly and U.S. citizenship.

Responsibilities include diagnosing systems, handling ticketing, coordinating moves and imaging, asset management, and delivering AV/VTC events with minimal supervision when needed.

Qualifications

• Bachelor's degree; 0–2 years experience, 4 years may substitute.
• Must obtain DoD 8570 IAT Level II within 6 months of hire.
• Active TS/SCI clearance with Poly.
• U.S. Citizens only.
• Experience providing onsite technical support.
• 1–2 years of hardware updates experience.

Responsibilities

• Provide technical support to field engineers, technicians, and product support teams in diagnosing, troubleshooting, and repairing computer systems, software, networked, and wireless systems.
• Manage work assignments and tasks through a ticketing system.
• Assist with computer moves, system imaging, deployment, and ensure proper documentation of equipment reception and removal.
• Maintain and update accurate asset records.
• Support video-teleconferencing (VTC) and audiovisual events, including scheduling, setup, testing, and troubleshooting.

Skills

DoD 8570 IAT Level II

TS/SCI with Poly

U.S. Citizenship

Onsite technical support

Hardware updates

Education

Bachelor's degree

Tools

Ticketing system

Job description

SAIC is seeking a Technical Services Associate | Audio Visual (AV) Tech in Chantilly, VA. The role combines IT support for computer systems with AV/VTC duties in a fast-paced environment. The position is onsite at the Chantilly office and requires a TS/SCI clearance with poly and U.S. citizenship.

Responsibilities include diagnosing systems, handling ticketing, coordinating moves and imaging, asset management, and delivering AV/VTC events with minimal supervision when needed.