Onsite Integration & Field Support Engineer (TS/SCI)

Socket.dev; Maryland; On-site; USD 90,000 - 130,000; Full time

Job summary

Socket.dev in Chantilly, VA is seeking an Integration Support professional for Federal Customer roles, providing hands-on installation, sustainment, troubleshooting, and field execution to keep mission systems operational.

Responsibilities include deployment support, break-fix work, hardware handling, ticket resolution, and coordination with engineering and operations teams in a secure environment. TS/SCI clearance is required and on-site work is expected.

Qualifications

• Experience in field engineering, integration support, break-fix, deployment, or technical support roles.
• Strong hands-on troubleshooting skills across hardware and infrastructure components.
• Active TS/SCI clearance and ability to maintain access as required by the program.

Responsibilities

• Perform installation, integration, cabling, hardware swaps, and physical support tasks
• Troubleshoot break-fix incidents and restore services as quickly as possible
• Support tickets, service requests, and field issues through closure
• Validate equipment functionality and document support actions taken
• Coordinate with systems, network, automation, and logistics teams during deployments and sustainment
• Maintain tools, spares, parts, and support readiness as required
• Follow site procedures, escalation paths, and change practices
• Provide direct customer-facing support in operational settings

Skills

Troubleshooting

Communication

TS/SCI Clearance

Job description

Socket.dev in Chantilly, VA is seeking an Integration Support professional for Federal Customer roles, providing hands-on installation, sustainment, troubleshooting, and field execution to keep mission systems operational.

Responsibilities include deployment support, break-fix work, hardware handling, ticket resolution, and coordination with engineering and operations teams in a secure environment. TS/SCI clearance is required and on-site work is expected.