Onsite Hospitality Housekeeping Dispatch Coordinator

The-Boca-Raton; Boca Raton (FL); On-site; USD 24,000 - 34,000; Full time

Job summary

The Boca Raton is seeking a Full Time Operator in Boca Raton, FL to serve as the onsite communicator between housekeeping and the rest of the resort. You will coordinate housekeeping functions, manage work orders, enter room status in the property management system, and provide administrative support to ensure smooth operation of the office and coordination with front desk and other departments.

Responsibilities include assigning attendants, logging calls, logging and dispatching work orders,

Qualifications

• Basic Microsoft skills (Word, Excel) required.
• Ability to communicate clearly and speak, read, write, and understand English
• Minimum 2 years’ experience in customer service

Responsibilities

• Make daily assignments for all attendants (AM and PM).
• Ensures all assignments are fair and reasonable.
• Responsible for directly all housekeeping work orders/tickets to appropriate person.
• Ensures all calls are logged and dispatched immediately.
• Making sure guest calls are completed within the appropriate time.
• Calling in or off staff due to short term changes in occupancy.
• Multitasking in the midst of chaos at times.

Job description

The Boca Raton is seeking a Full Time Operator in Boca Raton, FL to serve as the onsite communicator between housekeeping and the rest of the resort. You will coordinate housekeeping functions, manage work orders, enter room status in the property management system, and provide administrative support to ensure smooth operation of the office and coordination with front desk and other departments.

Responsibilities include assigning attendants, logging calls, logging and dispatching work orders,