Onsite Healthcare IT Support Technician

Regional West Medical Services; Scottsbluff (NE); On-site; USD 42,000 - 66,000; Full time

Job summary

Regional West Medical Services is seeking a Computer Analyst on site in Scottsbluff, NE. You will provide hands-on technical assistance to staff, troubleshoot hardware, and ensure reliable computer systems and devices hospital-wide.

You’ll collaborate with healthcare professionals and IT to resolve issues quickly, maintain inventory, and support system-wide technology initiatives while delivering strong customer service in a fast-paced clinical environment.

Qualifications

• High School Diploma or equivalent
• One year of experience providing end-user support or training on personal computers and hardware

Responsibilities

• Respond to help desk tickets and provide timely troubleshooting and repair of hardware issues, including desktops, laptops, printers, and peripherals.
• Assist hospital staff with setup, configuration, and basic use of computer hardware and devices.
• Perform routine maintenance and upgrades on hardware to ensure optimal performance.
• Collaborate with the IT team to elevate complex issues and support system-wide technology initiatives.
• Document support activities and maintain accurate records of hardware inventory and repairs.

Skills

End-user support

Hardware troubleshooting

Customer service

Basic networking

Education

High School Diploma or equivalent

Job description

Regional West Medical Services is seeking a Computer Analyst on site in Scottsbluff, NE. You will provide hands-on technical assistance to staff, troubleshoot hardware, and ensure reliable computer systems and devices hospital-wide.

You’ll collaborate with healthcare professionals and IT to resolve issues quickly, maintain inventory, and support system-wide technology initiatives while delivering strong customer service in a fast-paced clinical environment.