Onsite Gas & HVAC Service Supervisor

PSEG; East Orange (NJ); On-site; USD 94,000 - 148,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid time off

Tuition reimbursement

Job summary

PSEG is seeking an experienced supervisor for its Gas Operations unit in New Jersey. The role focuses on supervising Appliance Service Associates in installation, servicing, and repair of HVAC and gas equipment, with location duties varying by business needs.

The position requires leadership, strong analytical skills, and knowledge of HVAC, energy equipment, and compliance with safety and regulatory standards. Willingness to respond 24/7 and possibly work in alternate locations is expected.

Qualifications

• 3+ years' experience in appliance repair or gas distribution facilities
• Broad knowledge of gas delivery business
• Strong leadership and results orientation
• Analytical skills and proficiency in Microsoft Office
• Must pass FLST or be an internal supervisor with 12 months supervising experience

Responsibilities

• Ensure customer satisfaction for residential and small commercial customers
• Maintain performance records for productivity and quality
• Develop and coach Appliance Service Associates; provide technical guidance
• Address employee relations matters and coaching as needed
• Ensure safe work practices and quality standards
• Perform productivity evaluations of work practices
• Follow-up on inquiries from customers and executives
• Be available for after-hours responses due to 24/7 operation

Skills

HVAC knowledge

Leadership skills

Analytical skills

Microsoft Office

Driver's license

Education

Associate or Bachelor's degree

Tools

Microsoft Office

Job description

PSEG is seeking an experienced supervisor for its Gas Operations unit in New Jersey. The role focuses on supervising Appliance Service Associates in installation, servicing, and repair of HVAC and gas equipment, with location duties varying by business needs.

The position requires leadership, strong analytical skills, and knowledge of HVAC, energy equipment, and compliance with safety and regulatory standards. Willingness to respond 24/7 and possibly work in alternate locations is expected.