Onsite Financial Services Pro — Branch Support & Growth

WAC-AL World Acceptance Corporation of Alabama; Mobile (AL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid holidays

Job summary

World Finance is seeking an Overstaff Financial Services Representative (FSR) to support multiple branches as needed. You will provide onsite assistance, help customers navigate credit options, and ensure smooth operations while delivering exceptional service.

This role requires daily travel between assigned branches, a valid driver’s license, and strong teamwork. You will balance cash, process deposits, and assist with loan closings as part of a collaborative team at World Finance.

Qualifications

• Must have valid driver’s license and reliable vehicle.
• Excellent customer service and communication skills.
• Flexible to travel daily between branches.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service by assisting with questions, concerns, and available products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments.
• Prepare and execute loan closings on current and renewal loans.
• Balance assigned cash drawer daily and ensure all transactions are accurate.
• Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
• Maintain strong customer relationships and represent the company’s values in every branch supported.
• Collaborate with Branch Managers and team members to meet performance goals.

Skills

Self-confidence

Organization

Adaptability

Customer service

Teamwork

Problem-solving

Open to new ideas

Basic computer skills

Driver's license

Job description

World Finance is seeking an Overstaff Financial Services Representative (FSR) to support multiple branches as needed. You will provide onsite assistance, help customers navigate credit options, and ensure smooth operations while delivering exceptional service.

This role requires daily travel between assigned branches, a valid driver’s license, and strong teamwork. You will balance cash, process deposits, and assist with loan closings as part of a collaborative team at World Finance.