Adaptive Financial Services Rep — Branch Coverage Pro

World Finance; Williamston (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Vacation time

401(k) with company match

Volunteer hours

Job summary

World Finance is seeking an Overstaff Financial Services Representative to support multiple branches across an assigned region. In this role you’ll step in where needed, delivering exceptional service, guiding customers toward responsible financial choices, and helping branches meet growth goals.

As an Onsite FSR, you’ll process loan applications, collect payments, balance cash drawers, and maintain strong customer relationships while representing World Finance values at every location.

Qualifications

• Demonstrated self-confidence, organization, and adaptability.
• A history of kindness, compassion, and helping others succeed.
• A mindset focused on quality, problem-solving, and openness to new ideas.
• Team-oriented approach – willing to pitch in, learn, and lead by example.
• Basic computer proficiency and comfort learning new systems.
• Valid driver’s license and access to a dependable vehicle.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service by assisting with questions, concerns, and available products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments.
• Prepare and execute loan closings on current and renewal loans.
• Balance assigned cash drawer daily and ensure all transactions are accurate.
• Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
• Maintain strong customer relationships and represent the company’s values in every branch supported.
• Collaborate with Branch Managers and team members to meet performance goals.

Skills

Customer service

Team player

Adaptability

Problem solving

Basic computer skills

Driver's license

Reliable vehicle

Job description

World Finance is seeking an Overstaff Financial Services Representative to support multiple branches across an assigned region. In this role you’ll step in where needed, delivering exceptional service, guiding customers toward responsible financial choices, and helping branches meet growth goals.

As an Onsite FSR, you’ll process loan applications, collect payments, balance cash drawers, and maintain strong customer relationships while representing World Finance values at every location.