Onsite Field Service Technician: Amusements & Hot Tubs

Lucky Coin Machine Co.; Metairie (LA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Employer paid basic life policy

Disability insurance

401(k) with employer match

Job summary

AMA Entertainment is seeking a Field Service Technician for Metairie, LA. The role involves installing, maintaining, and repairing video poker machines, jukeboxes, amusement devices, and hot tubs, with hands-on service at customer locations and technical support by phone, email, and text.

The position requires traveling to customer sites, occasional overnight stays, and coordinating with the Parts Department for repairs.

Responsibilities

• Travel to customer locations to troubleshoot and repair video poker machines, jukeboxes, amusement devices, and hot tubs. Some assignments require overnight stays.
• Diagnose equipment, hardware, and software issues and complete repairs using knowledge of the state's video poker network and software.
• Install machines and hot tubs or assist customers with installation.
• Prepare or oversee the preparation of new, used, and refurbished machines and hot tubs before sale.
• Coordinate and assist with upgrades to customer equipment.
• Coordinate with the Parts Department to address customer equipment and repair needs.

Job description

AMA Entertainment is seeking a Field Service Technician for Metairie, LA. The role involves installing, maintaining, and repairing video poker machines, jukeboxes, amusement devices, and hot tubs, with hands-on service at customer locations and technical support by phone, email, and text.

The position requires traveling to customer sites, occasional overnight stays, and coordinating with the Parts Department for repairs.