Onsite Enterprise Apps & Experience Leader

Campbell Companies; Salt Lake City (UT); On-site; USD 110,000 - 160,000; Full time

Job summary

Campbell Companies in Salt Lake City is seeking an Enterprise Solutions & Experience Manager to lead governance and optimization of our enterprise apps, including ERP, CRM, HRIS, and DMS. This onsite role requires daily commuting to Salt Lake City and mentoring a growing team.

You will drive automation with Power Automate, manage the ITSM platform, and enhance customer digital touchpoints, while collaborating with vendor partners and senior IT leadership to improve operations and customer

Qualifications

• Bachelor’s degree in Information Technology, Business, or a related field.
• 5–7 years of enterprise application administration/consulting experience.
• At least 2 years in a leadership role overseeing ERP/CRM platforms.

Responsibilities

• Own governance and health of ERP, CRM, HRIS, and DMS platforms.
• Define change management and prevent technical debt.
• Oversee integrations for data consistency and reliability.
• Collaborate on ERP/CRM custom development with engineering.
• Drive IT process automation and ITSM platform improvements.
• Develop a self-service portal to reduce service desk volume.
• Oversee customer-facing digital tools and user feedback.
• Lead Enterprise Applications and IT Automation Analysts.
• Manage vendor relationships and contract renewals.

Skills

Leadership

Stakeholder management

Business analysis

Cross-functional collaboration

Process improvement

Education

Bachelor's degree in Information Technology, Business, or related field

Tools

ERP platforms (Infor, SAP, Oracle)

CRM platforms (Salesforce, Dynamics 365)

ITSM platforms (ServiceNow, Jira Service Management)

Power Automate

Job description

Campbell Companies in Salt Lake City is seeking an Enterprise Solutions & Experience Manager to lead governance and optimization of our enterprise apps, including ERP, CRM, HRIS, and DMS. This onsite role requires daily commuting to Salt Lake City and mentoring a growing team.

You will drive automation with Power Automate, manage the ITSM platform, and enhance customer digital touchpoints, while collaborating with vendor partners and senior IT leadership to improve operations and customer