Enterprise Applications Manager

Talon; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Talon in New York seeks an Enterprise Applications Manager to lead a broad portfolio of SaaS, cloud, and on-premise business applications across CRM, purchasing, finance, logistics, IT service management, and related functions. This hands-on leadership role will oversee ownership, project delivery, and day-to-day support while ensuring reliable service and strong vendor partnerships.

You will guide application architecture, lifecycle management, and security/compliance, while developing a

Qualifications

• Experience leading enterprise software implementations, upgrades, and enhancement initiatives.
• Experience managing and developing a technical or applications team.
• Experience with enterprise SaaS and cloud applications; exposure to on-premise applications is valuable.
• Strong background in software vendor management, contract renewals, licensing, and project deliverables.

Responsibilities

• Oversee a broad portfolio of SaaS, cloud, and on-premise business applications, including CRM, purchasing, finance, logistics, and IT service management.
• Lead application ownership, project delivery, and day-to-day support to ensure reliable service.
• Build and manage vendor partnerships, contracts, renewals, and lifecycle management.
• Provide leadership and mentorship to a team of 7+ application administrators, specialists, and project resources.

Skills

Enterprise software

Team leadership

SaaS & cloud

Vendor management

Project management

App architecture

Security & compliance

Stakeholder mgmt

Atlassian suite

Multi-app management

Education

Bachelor's degree in Computer Science or related field

Tools

Salesforce

ServiceNow

Atlassian Suite

Coupa

Job description

Job Title: Enterprise Applications Manager

Employment Type: Direct Hire

Overview

Our client is seeking an Enterprise Applications Manager to lead a broad portfolio of SaaS, cloud, and on-premise business applications supporting CRM, purchasing, finance, logistics, IT service management, and other organizational functions. This hands-on leadership role will oversee application ownership, project delivery, and day-to-day support while ensuring reliable service, effective vendor partnerships, and solutions aligned with business needs.

Required Skills

• Experience managing enterprise or business applications within a medium- to large-sized organization.
• Experience leading enterprise software implementations, upgrades, and application enhancement initiatives.
• Experience managing and developing a technical or applications team.
• Experience with enterprise SaaS and cloud applications; exposure to on-premise applications is also valuable.
• Strong background in software vendor management, contract renewals, licensing, and project deliverables.
• Ability to build effective working relationships with users, managers, and senior leadership.
• Understanding of application architecture, databases, integrations, networking, and infrastructure concepts.
• Ability to participate in troubleshooting complex application issues.
• Knowledge of application security, access controls, compliance, and software lifecycle management.
• Strong project management, problem-solving, communication, and organizational capabilities.
• Ability to manage multiple applications, projects, and priorities concurrently.
• Experience with Atlassian or comparable enterprise business applications.
• Demonstrated implementation and people management skills.
• Ability to lead and develop a team of 7 or more application administrators, application specialists, support staff, and project resources.

Nice to Have Skills

• Experience with enterprise platforms such as Salesforce, ServiceNow, Atlassian, Coupa, ERP, financial, or other business applications.
• Experience participating in RFI/RFP activities and software selection processes.
• Experience managing applications that support multiple business functions across an organization.

Preferred Education and Experience

• Experience overseeing application health, availability, performance, upgrades, patching, maintenance, roadmaps, and lifecycle planning.
• Experience leading new application implementations and major upgrades or enhancements.
• Experience monitoring ticket volumes, service-level agreements, recurring issues, and service quality.
• Experience managing software renewals, licensing, contracts, vendor performance, project deliverables, support escalations, costs, and commitments.