Onsite Endpoint Systems Analyst (Junior)

Zachary Piper Solutions

Hawaii

On-site

USD 95,000 - 100,000

Full time

20 hours ago

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Benefits offered by this job

Medical, Dental, Vision

401k Plan

Holidays & PTO

Job summary

Zachary Piper Solutions seeks a Junior Endpoint Systems Analyst to support a long-term DoD program focused on enterprise endpoint management and service delivery. The role is 100% onsite at Pearl Harbor, HI, supporting a large Navy environment.

Responsibilities include deploying software, patches, drivers, and configuration changes across Windows workstations using MECM/SCCM and related tools, monitoring deployment health, and coordinating remediation with multiple teams.

Qualifications

High school diploma with 4–6 years of relevant experience, or a bachelor's degree with 0–2 years of relevant experience.
Active DoD Secret clearance.
CompTIA Security+ CE or another approved DoD 8570.01-M/8140 IAT Level II certification.
Experience supporting Microsoft Windows workstations in an enterprise environment.
Experience with software deployment, patch management, workstation troubleshooting, endpoint administration, or similar enterprise IT operations.
Familiarity with MECM/SCCM or a similar endpoint-management platform.
Ability to analyze deployment results, installation logs, error codes, client status, and workstation health information.
Ability to troubleshoot endpoint deployment and coordinate remediation.
Strong documentation and communication skills.
Ability to collaborate with engineering, operations, Service Desk, Field Services, and other teams.

Responsibilities

Execute and monitor enterprise software, patch, driver, security-agent, and configuration deployments using MECM/SCCM and other approved endpoint-management platforms.
Monitor deployment results and identify failed, pending, offline, nonresponsive, or otherwise non-compliant workstations.
Troubleshoot deployment failures, MECM client-health issues, software installation errors, Windows workstation issues, and endpoint connectivity problems.
Analyze installation logs, deployment status, error codes, enforcement states, and workstation health data to identify root causes and determine appropriate remediation.
Coordinate remediation activities with engineering, Service Desk, Field Services, operations, and site-support teams.
Support endpoint deployments across NIPR and SIPR environments.
Assist with workstation testing and validation prior to enterprise-wide software, patch, driver, and configuration deployments.
Maintain deployment schedules, status trackers, failure logs, compliance reports, and supporting technical documentation.
Provide deployment status, compliance results, risks, blockers, and escalation information to technical leadership.
Support enterprise change-management, cybersecurity, configuration-management, and operational procedures.
Create and maintain standard operating procedures, work instructions, deployment documentation, and troubleshooting guides.
Support incident escalation and shift handoffs when deployments extend beyond normal operating hours.
Provide onsite technical support within classified environments as required.