Onsite Endoscopic Specialist

Cephas Consultancy Services Private Limited; Chattanooga (TN); On-site; USD 50,000 - 80,000; Full time

Job summary

Cephas Consultancy Services Private Limited in Chattanooga, TN, seeks an Onsite Endoscopic Specialist to provide hands-on client support for medical devices in hospital or surgery-center settings. The role involves working with Operating Rooms and Sterile Processing Departments, performing on-site maintenance, troubleshooting, and ensuring instrument readiness.

You will train OR/SPD staff on equipment and processes, document device functionality, and help identify workflow improvements to reduce

Qualifications

• Experience supporting Operating Rooms (OR) and Sterile Processing (SPD).
• Hands-on experience with endoscopic instruments and video equipment.
• Troubleshooting, repair, inspection, and maintenance of medical/surgical equipment.

Responsibilities

• Face-to-face client support, including OR, SPD, and Biomed.
• Daily maintenance and management of clients' medical devices.
• Preventative maintenance and troubleshooting of video and instrument issues in OR.
• Training and education of medical devices for OR/SPD staff.
• Identify process improvements to reduce repair costs and improve efficiency.
• Medical video tower/system setup and support; instrument inspection and replacement.

Skills

OR experience

SPD experience

Endoscopy instruments

Video equipment

Customer facing

Tools

Medical equipment handling

Repair tooling

Job description

Onsite Endoscopic Specialist

Cephas Consultancy Services Private Limited Chattanooga, Tennessee, United States

About this position

Job Id :CLI-45830-3

Job Type: contractual

Reporting to the Region Manager of Onsite Service, the primary responsibility of this role is to provide on-site, hands-on client support of medical devices (including hand instruments and video equipment) for the roles assigned clients (hospital or surgery center). This role will be primarily working with the clients Sterile Processing Departments and Operating Room team members. OES positions often pave the way to internal career advancement opportunities in areas such as Sales, Marketing, Leadership, and more.

Requirements:
For the Onsite Endoscopic Specialist roles, please focus on candidates with the following experience:

• Experience supportingOperating Rooms (OR) and Sterile Processing (SPD)
• Hands-on experience withendoscopic instruments and video equipment
• Troubleshooting, repair, inspection, and maintenanceof medical/surgical equipment
• Experience withmedicalequipment is highly preferred
• Knowledge ofcleaning, sterilization, and handling of surgical instruments
• Strongcustomer-facing and communication skills
• Ability totrain OR/SPD staffon equipment and processes

Ideal profiles:Endoscopy Technician, Surgical Equipment Specialist, Biomedical Equipment Technician, Medical Device Field Service Technician, or similar healthcare equipment roles.

Responsibilities:
Key responsibilities will include, but may not be limited to:

• Face-to-face client support, including Operating Room, Sterile Processing Department, and Biomed
• Daily maintenance and management of the clients medical devices
• Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all medical devices; troubleshoot video and instrument issues in the Operating Room; inspection of the instruments and documentation of their functionality
• Training and education of medical devices and/or services for the Operating Room and supporting departments
• Identifying process improvement opportunities and designing workflows to improve efficiencies and reduce repair costs
• Tasks will vary depending on the agreement with the account and will generally include:
• medical video tower/system set-up and support;
• Inspection, repair, troubleshooting, and replacement of medical devices;
• Monitoring, reporting, and facilitating repair/ exchange transactions;
• Transporting, cleaning/sterilization, and packaging of instruments after use.

Skills:
Endoscopic --> Reporting to the Region Manager of Onsite Service, the primary responsibility of this role is to provide on-site, hands-on client support of medical devices (including hand instruments and video equipment) for the roles assigned clients (hospital or surgery center). This role will be primarily working with the clients Sterile Processing Departments and Operating Room team members. OES positions often pave the way to internal career advancement opportunities in areas such as Sales, Marketing, Leadership, and more.

Requirements: For the Onsite Endoscopic Specialist roles, please focus on candidates with the following experience:

• Endoscopy / surgical medical device experience
• Experience supportingOperating Rooms (OR) and Sterile Processing (SPD)
• Hands-on experience withendoscopic instruments and video equipment
• Troubleshooting, repair, inspection, and maintenanceof medical/surgical equipment
• Experience withmedicalequipment is highly preferred
• Knowledge ofcleaning, sterilization, and handling of surgical instrumentsStrongcustomer-facing and communication skills
• Ability totrain OR/SPD staffon equipment and processes
• Ideal profiles:Endoscopy Technician, Surgical Equipment Specialist, Biomedical Equipment Technician, Medical Device Field Service Technician, or similar healthcare equipment roles. Responsibilities: Key responsibilities will include, but may not be limited to:
• Face-to-face client support, including Operating Room, Sterile Processing Department, and Biomed
• Daily maintenance and management of the clients medical devices
• Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all medical devices; troubleshoot video and instrument issues in the Operating Room; inspection of the instruments and documentation of their functionality
• Training and education of medical devices and/or services for the Operating Room and supporting departments
• Identifying process improvement opportunities and designing workflows to improve efficiencies and reduce repair costs
• Tasks will vary depending on the agreement with the account and will generally include:
• medical video tower/system set-up and support;
• Inspection, repair, troubleshooting, and replacement of medical devices;
• Monitoring, reporting, and facilitating repair/ exchange transactions;
• Transporting, cleaning/sterilization, and packaging of instruments after use.