Onsite Endoscopic Specialist

KARL STORZ; Madera (CA); On-site; USD 31,684 - 44,083; Full time

Benefits offered by this job

Relocation support

Financial support for certifications

Ongoing training opportunities

Access to cutting-edge medical technologies

Job summary

A leading medical device company seeks a dynamic Onsite Endoscopic Specialist in California to provide essential support for advanced medical devices in surgical environments. This entry-level full-time position involves direct customer interaction and technical responsibilities to aid surgical teams. Candidates should possess at least a high school diploma and strong communication skills. Join a collaborative team that encourages professional development and values innovation in healthcare technology.

Qualifications

• A minimum of high school diploma or equivalent.
• Experience in Sterile Processing, Sales, or other Surgical Technology/Medical role.
• Excellent written and spoken English communication skills.
• Effective communicator and collaboration skills.
• Exceptional organizational skills and the ability to multi-task.

Responsibilities

• Provide face-to-face customer support in Operating Room and Sterile Processing Departments.
• Set up and support video towers and systems.
• Inspect, repair, troubleshoot, and replace devices.
• Facilitate repair/exchange transactions.
• Clean, sterilize, and package instruments after use.

Skills

Customer service

Collaboration

Critical thinking

Communication

Technical proficiency

Education

High school diploma or equivalent

Associate's Degree and/or CRCST certification

Tools

MS Office

Excel

Job description

Onsite Endoscopic Specialist

KARL STORZ is driven by a mission to enhance global health through innovative technology designed to tackle the most complex surgical procedures and medical challenges.

Base Pay Range

$23.00/hr - $32.00/hr

One of the most rewarding ways to launch your career with us is by joining our Onsite Endoscopic Specialist (OES) team. In this role, you will be at the forefront of healthcare innovation, providing hands‑on support for KARL STORZ advanced medical devices—ranging from hand instruments to state‑of‑the‑art video equipment—within your assigned hospital.

As an OES, you will collaborate closely with the Sterile Processing Departments and Operating Room teams, playing a critical role in ensuring the success of surgical procedures. This position is more than just a job—it is a gateway to an exciting and diverse career path. Whether you aspire to transition into medical device sales, advance into leadership, share your knowledge as an educator, or specialize in marketing, the opportunities for growth within KARL STORZ are limitless.

With a commitment to internal development, we empower you to explore your passions, develop your skills, and propel your career to new heights. Join us and be part of a team dedicated to making a tangible impact on global health!

Key Responsibilities

• Face‑to‑face customer support, including OR, SPD and Biomed
• Video tower/system set‑up and support
• Inspection, repair, troubleshooting and replacement of KARL STORZ devices
• Monitoring, reporting, and facilitating repair/exchange transactions
• Transporting, cleaning/sterilization and packaging of instruments after use
• Troubleshoot video and instrument issues in the O.R.

Requirements

• A minimum of high school diploma or equivalent
• Experience in Sterile Processing, Sales, or other Surgical Technology/Medical role
• Excellent written and spoken English language business communication skills; demonstrated success working in a collaborative, service‑oriented team environment
• Effective communicator, collaborative, and effective time management
• Possess exceptional organizational skills and the ability to multi‑task
• MS Office – proficient user; role requires working with Excel spreadsheets and reporting
• Completion of a drug screening for safety‑sensitive positions
• Must be able to lift/push/pull up to 25 lbs

Preferred Qualifications

• Associate's Degree and/or CRCST certification

Key Attributes of an Exceptional OES

• Collaboration: Build strong, respectful relationships with team members, fostering an inclusive work environment and driving process improvements.
• Critical Thinking & Problem Solving: Analyze situations to understand the "why" and "how," delivering solutions with professionalism.
• Communication: Engage in clear, concise interactions with customers and colleagues, effectively conveying ideas and information.
• Customer Service: Create an environment where customers feel valued, respected, and understood, building lasting business relationships.
• Technical Proficiency: Utilize email, calendars, virtual collaboration tools, and spreadsheets to manage tasks, analyze data, and support business decisions.

What Is in It for You

• Relocation Support:
  • Enjoy generous relocation reimbursement packages to ease your transition.
• Professional Growth & Development:
  • Receive financial support to obtain industry certifications (e.g., CST, CRCST).
  • Get reimbursed for certification exam fees and study materials.
  • Take advantage of ongoing training and educational opportunities to advance your career.
• Collaborative & Dynamic Work Environment:
  • Engage in cross‑functional collaboration and knowledge sharing.
  • Benefit from regular feedback, recognition, and support for your growth and development.
  • Be part of a team that celebrates successes together.
• Access to Cutting-Edge Medical Technologies:
  • Work with state‑of‑the‑art medical equipment.
  • Collaborate with leading medical professionals.
  • Contribute to innovative solutions that improve patient care.

Who We Are

KARL STORZ is an independent, family‑owned company headquartered in Germany’s renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike.

With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting‑edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create—it’s about the lives we change, together.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Industries

Medical Device