Onsite Emergency Response & Community Support

CSI Support & Development; Madison Heights (MI); Vor Ort; USD 16.000 - 22.000; Teilzeit

Zusammenfassung

CSI Support & Development is seeking an Emergency Response Person (ERP) to live on site in Madison Heights, MI and respond to emergencies with calm and clear communication. This role requires quick thinking, reliability, and strong interpersonal skills to assist co-op members and staff during crises.

The ERP will assess priorities, dispatch appropriate responders, provide pre-arrival instructions, perform snow removal and light cleaning, and maintain professional relationships within the

Qualifikationen

• High school diploma or its equivalent.
• Ability to work in a physically demanding job.
• Ability to remain calm under pressure.
• Commitment to following all protocols and procedures.
• Commitment to building professional relationships with co-op members.
• Outstanding verbal communication skills and strong written communication skills.

Aufgaben

• Adhere to all company service and operating standards.
• Assess the level of priority for each call received.
• Identify the appropriate departments, vehicles, and personnel to dispatch to scenes.
• Dispatch police, fire, and search and rescue first responders as appropriate.
• Provide pre-arrival instructions to callers.
• Snow removal and general grounds maintenance.
• Light cleaning of community bathrooms and other duties as instructed by immediate supervisor.
• Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services.
• Communication skills: ERP’s must be good listeners and be able to communicate with members, employees, and third-party organizations.
• Interpersonal skills: Someone in this position has constant interaction with co-op members and must be able to maintain a positive demeanor throughout even the most difficult situations.

Kenntnisse

Calm under pressure

Interpersonal communication

Customer service

Team coordination

Grounds maintenance

Ausbildung

High school diploma or equivalent

Jobbeschreibung

CSI Support & Development is seeking an Emergency Response Person (ERP) to live on site in Madison Heights, MI and respond to emergencies with calm and clear communication. This role requires quick thinking, reliability, and strong interpersonal skills to assist co-op members and staff during crises.

The ERP will assess priorities, dispatch appropriate responders, provide pre-arrival instructions, perform snow removal and light cleaning, and maintain professional relationships within the