Onsite Driver Manager — Lead & Develop Team

Paper-Transport-; De Pere (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Short/Long-term disability insurance

Life insurance/AD&D

401(k) with company match

Paid Time Off

Employee Assistance Program (EAP)

Job summary

Paper Transport in De Pere, WI is seeking an influential Driver Manager to lead a on-site team of drivers. You will focus on on-time service, MPG results, and driver retention while building a collaborative, customer-focused culture.

You will supervise drivers, coach on KPIs, coordinate with planners, and ensure safety and policy compliance. This role requires decisive leadership and strong relationship building with drivers and customers.

Qualifications

• Leadership skills at expert level.
• High School or better in General.
• Associates or better in Business Administration preferred.

Responsibilities

• Direct supervision of drivers, routes and service to ensure highest quality of customer service and safety.
• Build strong relationships with driver team through integrity and accountability.
• Safely dispatch drivers and freight in accordance with company policy and federal guidelines.
• Conduct regular coaching on KPIs including safety, performance, and equipment maintenance.
• Assist planners in reworking freight and managing change communication.
• Respond to internal and external customer needs by answering emails, phone calls, tracking freight, and load recovery to service our customer.
• Coach driver team to success and safety compliance.
• Think critically in an ever-changing industry.
• Be responsible for driver team retention.
• Partner with drivers, planners and customer service to meet customer and service expectations.
• Approve driver pay and driver BOL submission.
• Be decisive and provide resolutions to driver needs and issues.

Skills

Leadership Skills

Education

High School or better in General.

Associates or better in Business Administration.

Job description

Paper Transport in De Pere, WI is seeking an influential Driver Manager to lead a on-site team of drivers. You will focus on on-time service, MPG results, and driver retention while building a collaborative, customer-focused culture.

You will supervise drivers, coach on KPIs, coordinate with planners, and ensure safety and policy compliance. This role requires decisive leadership and strong relationship building with drivers and customers.