Onsite DOT Delivery Driver

Ricoh USA, Inc.; Atlanta (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

Ricoh USA, Inc. is seeking an onsite DOT Delivery Driver in Atlanta, GA to ensure safe delivery, pick-up and relocation of customer packages per DOT and company requirements.

You will perform pre- and post-trip inspections, maintain logs, handle loading/unloading, and provide strong customer service while complying with all safety standards.

The role requires a valid CDL where applicable, a clean driving record, and the ability to operate in a fast-paced environment.

Qualifications

• Safe driving record and history.
• Strong customer service and communication skills.
• Ability to read maps and use GPS.
• Physical stamina to lift up to 50 pounds.

Responsibilities

• Ensures proper receiving, sorting, and PO processing.
• Loads/unloads and secures packages in the van/truck.
• Delivers to correct points and collects mail/packages.
• Maintains DOT-compliant log books (electronic or manual).
• Performs pre- and post-trip vehicle inspections and ensures safety.
• Participates in safety programs and follows reporting guidelines.
• Provides professional customer interactions and resolves issues.

Skills

Safe driving

Customer service

Communication

Map reading

Physical stamina

Education

High school diploma or equivalent

Job description

Job Description

Onsite DOT Delivery Driver POSITION PROFILE

Responsible for quality delivery, pick-up and relocation of customer packages and mail in a safe manner and according to Customer requirements. Position requires federal DOT compliance. Meet all Delivery Safety Standards.

Job Duties and Responsibilities

• Ensures proper receiving, sorting, and PO processing.
• Ensures packages and mail are properly loaded and secured in the boxed van/truck.
• Ensures proper pick up of mail and packages from customer pick up stops/areas.
• Ensures that mail and packages are delivered to the correct delivery points.
• Maintains log books in accordance with DOT regulations (Electronic or manual).
• Responsible for pre and post trip reviews and ensures that vehicle van/truck is safe, clean and compliant with all DOT and state laws.
• Participation in Safety Programs.
• Pre-calling customers when applicable.
• Strong customer service skills.
• Identifies customer's needs and determines appropriate action.
• Refers calls to appropriate party.
• Maintains professional dress appearance as per site dress code.
• Ensures all paperwork is signed and properly processed.
• Loading/Off‑loading trucks may apply.
• Follows all accident/incident reporting guidelines and procedures.
• Meets appropriate productivity/quality standards relative to assigned job responsibility as outlined by manager.
• Operation and use of warehouse equipment, i.e., forklift, stair climber, pallet jack, is required.
• Position requires the operator to lift up to 50 pounds.
• Assists with proper backup training for new delivery drivers on current routes.
• Performs other duties as assigned.

Qualifications (Education, Experience and Certifications)

• Safe driving record and History.
• Eligibility to drive a commercial vehicle according to FMCSR regulations.
• Must maintain valid driver's license in accordance with company policy.
• Pass a road Test.
• Valid and current medical card is required.
• Be at least 20 years of age, properly licensed in his or her current state of residence.
• High school diploma or equivalent education is required.
• Valid commercial driver's license is required if applicable per state.
• Ability to read maps and electronic GPS Knowledge, Skills And Abilities.
• Must be able to physically handle oversized and overweight packages.
• Identification of at‑risk behaviors and have the ability to make quick corrections.
• Strong Customer Presentation and Communication Skills.
• Familiarity utilizing and learning smart phones and/or tablets with handheld electronic technology.
• Must have adequate reading, math skill, and ability to write legibly.
• May be required to be certified on operation and use of warehouse equipment, i.e., forklift, stair climber, etc.

Working Conditions, Mental and Physical Demands

• Working conditions could result in serious injuries if they don't follow appropriate lifting or moving procedures and/or the rules of the road.
• Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
• Physical effort is required in the lifting of mail/packages weighing up to 50 pounds.
• Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction.
• Prepare, provide and convey diversified information.
• Typically, a variety of conditions, including office, warehouse and van/truck environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
• Ability to work independently.