DOT Delivery Driver & Mail Operations Associate

Ricoh USA, Inc.; Round Rock (TX); On-site; USD 38,000 - 60,000; Full time

Job summary

Ricoh USA, Inc. is seeking an Onsite DOT Delivery Driver to ensure quality delivery, pickup, and relocation of customer packages and mail in a safe, DOT-compliant manner.

The role requires a valid driver’s license, medical card, and familiarity with DOT regulations. Responsibilities include loading, delivery, and adherence to safety programs while maintaining professional presentation on the job site.

Qualifications

• Able to maintain a safe driving record and comply with FMCSR regulations.
• High school diploma or equivalent required.
• Possess a valid driver’s license with medical card; 20+ years old.
• Ability to read maps and use electronic GPS.
• May require certification for warehouse equipment operation.

Responsibilities

• Ensure proper receiving, sorting, and PO processing.
• Load and secure packages in the van/truck.
• Pickup mail and packages from customer stops.
• Deliver to correct points and maintain DOT logs.
• Perform pre- and post-trip vehicle checks for safety.
• Follow accident/incident reporting guidelines.
• Operate warehouse equipment such as forklift and pallet jack.
• Lift up to 50 pounds; assist new drivers on routes.
• Follow site dress code and maintain professional appearance.
• Perform other duties as assigned.

Skills

Safe driving

DOT compliance

Customer service

Map reading

Communication

Independence

Education

High school diploma

Valid CDL if required by state

Tools

Smartphone/tablet

GPS devices

Job description

Job Description

Onsite DOT Delivery Driver. Responsible for quality delivery, pick‑up and relocation of customer packages and mail in a safe manner and according to customer requirements. Position requires federal DOT compliance and meets all Delivery Safety Standards.

Responsibilities

• Ensure proper receiving, sorting, and PO processing.
• Ensure packages and mail are properly loaded and secured in the boxed van/truck.
• Ensure proper pick up of mail and packages from customer pickup stops/areas.
• Ensure that mail and packages are delivered to the correct delivery points.
• Maintain log books in accordance with DOT regulations (electronic or manual).
• Responsible for pre‑ and post‑trip reviews and ensures vehicle is safe, clean, and compliant with all DOT and state laws.
• Participate in Safety Programs.
• Pre‑call customers when applicable.
• Show strong customer service skills.
• Identify customer's needs and determine appropriate action.
• Refer calls to appropriate party.
• Maintain professional dress appearance per site dress code.
• Ensure all paperwork is signed and properly processed.
• Loading/off‑loading trucks may apply.
• Follow all accident/incident reporting guidelines and procedures.
• Meet productivity/quality standards as outlined by manager.
• Operate and use warehouse equipment such as forklift, stair climber, pallet jack.
• Lift up to 50 pounds.
• Assist new delivery drivers on current routes.
• Perform other duties as assigned.

Qualifications

• Safe driving record and history.
• Eligibility to drive a commercial vehicle per FMCSR regulations.
• Valid driver’s license in accordance with company policy.
• Pass a road test.
• Valid and current medical card.
• At least 20 years of age, properly licensed in the current state of residence.
• High school diploma or equivalent.
• Valid commercial driver’s license if required by state.
• Ability to read maps and electronic GPS.
• Capacity to physically handle oversized and overweight packages.
• Identify at‑risk behaviors and correct them quickly.
• Strong customer presentation and communication skills.
• Familiarity with smartphones and/or tablets with handheld electronic technology.
• Adequate reading, math skill, and ability to write legibly.
• May need certification on operation and use of warehouse equipment.

Working Conditions & Physical Demands

• Inherently involve risks if poor lifting or moving procedures are followed.
• Frequent stooping, bending, squatting, kneeling to service equipment at floor level.
• Physical effort required in lifting mail/packages up to 50 pounds.
• Work assignments are diversified; need to comprehend and apply complex material.
• Varied conditions: office, warehouse, and van/truck environments with adequate lighting and ventilation.
• Ability to work independently.

Benefits

• Medical, dental, life, and disability insurance options.
• Retirement Savings Plan (401K), Health Savings Account (HSA), Flexible Spending Account (FSA).
• Educational tuition assistance.
• Paid vacation and paid holidays annually.
• Other benefits to enhance health, wellness, and development.