Onsite Dell Server Hardware Technician – Memphis

PGTEK; Memphis (TN); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

PPO medical with HSA

Vision plan

Dental insurance

401(k) matching

Pet insurance discount

Employee Assistance Program

PTO and Holidays

Education Assistance after 12 months

Job summary

PGTEK is seeking a Datacenter Hardware Technician in Memphis, TN, onsite 100%. Shift rotation includes day/evening hours with initial 24/7 coverage, then a Monday-Friday schedule. Responsibilities include hardware repair, rack and stack, ticket handling, and collaboration with the team to keep Dell servers operational.

The ideal candidate will have hands-on Dell server experience, strong troubleshooting skills, and be able to lift 65 pounds and work at heights in a fast-paced datacenter.

Qualifications

• Must be a current US citizen who resides in the Memphis, TN metro area.
• Proven Dell server racking, stacking, and servicing in a data center environment.

Responsibilities

• Perform hands-on maintenance, troubleshooting, and hardware replacement for Dell servers and related equipment.
• Track and manage service tickets, prioritizing and resolving issues promptly.
• Diagnose hardware failures using server components and systems knowledge.
• Communicate clearly with team members and internal customers for a smooth experience.
• Lift up to 65 pounds and work on ladders in a datacenter environment.
• Collaborate with technicians and other departments to meet deployment goals.

Skills

Dell Server Expertise

Break/Fix Experience

Problem-Solving Skills

Customer Focus

Physical Endurance

Attention to Detail

Nvidia GPU/NIC Experience

Basic Networking Knowledge

Linux Log Reading

Linux CLI

RoCE Networking

Job description

PGTEK is seeking a Datacenter Hardware Technician in Memphis, TN, onsite 100%. Shift rotation includes day/evening hours with initial 24/7 coverage, then a Monday-Friday schedule. Responsibilities include hardware repair, rack and stack, ticket handling, and collaboration with the team to keep Dell servers operational.

The ideal candidate will have hands-on Dell server experience, strong troubleshooting skills, and be able to lift 65 pounds and work at heights in a fast-paced datacenter.