Onsite Data Center Technician: Hardware & Networking

Google LLC; West Memphis (AR); On-site; USD 105,000 - 145,000; Full time

Job summary

Google West Memphis, AR is seeking an Operations Technician to install, configure, test, troubleshoot and maintain hardware and server software. You’ll work on racks, networks, and components with occasional travel for priorities, on-site in a demanding, cutting-edge data center environment.

The role emphasizes hands-on hardware maintenance, Linux-based systems, and collaboration across teams within Google's AI and Infrastructure initiatives. English proficiency is required company-wide.

Qualifications

• Experience with performing component-level repairs and troubleshooting on IT equipment.
• Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
• Must be available to travel to support business priorities as operationally required.
• Bachelor's degree or equivalent practical experience.
• 4 years of experience in maintenance and monitoring of server systems.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.).
• Experience working within a data center or network operation center environment.
• Experience with Linux operating systems.
• Experience in project management and leadership, and collaborating and partnering with teams.

Responsibilities

• Deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, independently.

Skills

Component-level repairs

Troubleshooting OS/hardware

Networking protocols

Physical stamina (50lb lift)

Non-standard hours

Travel to support priorities

Education

Bachelor's degree or equivalent practical experience

4 years of maintenance and monitoring of server systems

Job description

Google West Memphis, AR is seeking an Operations Technician to install, configure, test, troubleshoot and maintain hardware and server software. You’ll work on racks, networks, and components with occasional travel for priorities, on-site in a demanding, cutting-edge data center environment.

The role emphasizes hands-on hardware maintenance, Linux-based systems, and collaboration across teams within Google's AI and Infrastructure initiatives. English proficiency is required company-wide.