Onsite Cyber Operations Controller - DoD Secret (Day Shift)

Cybersecurity Jobs; Colorado Springs (CO); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Comprehensive medical/dental/vision

Life insurance

Matching 401k

Education/training support

Job summary

INNOVIM Defense Services, LLC, an onsite role in Colorado Springs, seeks a seasoned IT operations and cybersecurity professional to ensure health, availability, and rapid response for mission-critical infrastructure. The role requires DoD security clearance, leadership experience, and strong ITIL expertise.

You will coordinate security operations, monitor system performance, manage incidents, and drive continuous improvement across DoD and commercial environments, with shift-based, 24/7 support

Qualifications

• 6+ years of general (full-time) work experience.
• 4+ years in IT operations management, NCC, or EOC roles.
• 6+ months in a management or leadership role.
• Deep understanding of the ITIL framework and best practices (incident, problem, change, service release management).
• Familiar with enterprise monitoring tools (SolarWinds, Splunk, Netcool, HP OpenView).
• 1+ DoD 8570/8410 compliant certifications.
• Active DoD Secret Security Clearance.

Responsibilities

• Act as the primary point of contact for coordination of operational security activities, monitoring, and change management.
• Monitor enterprise operations to assess system health, availability, and performance using monitoring tools.
• Coordinate real-time responses to outages, incidents, and service degradations, ensuring timely escalation and resolution.
• Lead incident and problem management efforts, including root cause analysis and remediation.
• Track and document scheduled and unscheduled service interruptions (ASIs).
• Maintain operational documentation, daily activity logs, and cybersecurity registers.
• Provide 24/7 mission support during shift-based operations, including nights, weekends, and holidays as needed.
• Interface with system administrators, network engineers, cybersecurity personnel, and government stakeholders.
• Manage change control processes to minimize risk to cybersecurity services.
• Ensure team compliance with processes, procedures, and Systems Engineering principles.
• Communicate status and operational health to stakeholders, including senior leadership.
• Drive continuous improvement initiatives within cybersecurity operations.

Skills

IT Operations Management

ITIL framework

Incident management

Leadership

Communication skills

Monitoring tools

Tools

SolarWinds

Splunk

Netcool

HP OpenView

Job description

INNOVIM Defense Services, LLC, an onsite role in Colorado Springs, seeks a seasoned IT operations and cybersecurity professional to ensure health, availability, and rapid response for mission-critical infrastructure. The role requires DoD security clearance, leadership experience, and strong ITIL expertise.

You will coordinate security operations, monitor system performance, manage incidents, and drive continuous improvement across DoD and commercial environments, with shift-based, 24/7 support