Onsite Customer Success & Order Support

Imperial; Rochester Hills (MI); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

401K with company match

Health care (medical, dental, vision)

Employee Assistance Program

PTO (vacation, personal days, 9 days)

Continuing education opportunities

Employee product discounts

Job summary

Imperial in Rochester Hills, Michigan, is seeking a full-time Customer Service Representative. You will manage customer accounts, communicate with sales reps, and ensure deliveries are on time.

Ideal candidates have customer service experience and strong communication skills. The role offers benefits like a 401K, healthcare, and PTO. Join Imperial, a leader in luxury headwear and apparel, and be a part of a committed team dedicated to excellence.

Qualifications

• Experience in customer service is preferred.
• Excellent verbal and written communication skills are essential.
• Strong organizational skills to manage multiple projects.

Responsibilities

• Manage customer accounts from initial orders to finalization.
• Communicate with outside sales representatives and customers.
• Build relationships with customers and clients.

Skills

Customer service experience

Communication skills

Organizational skills

Education

High School Degree

Job description

Imperial in Rochester Hills, Michigan, is seeking a full-time Customer Service Representative. You will manage customer accounts, communicate with sales reps, and ensure deliveries are on time.

Ideal candidates have customer service experience and strong communication skills. The role offers benefits like a 401K, healthcare, and PTO. Join Imperial, a leader in luxury headwear and apparel, and be a part of a committed team dedicated to excellence.