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This range is provided by Creative Circle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$35.00/hr - $40.00/hr
Content Creator
A digital media and software company in Austin is seeking a Content Creator with strong skills in strategy development. This role is onsite M-F in downtown Austin.
The company is open to FL-FT or direct-hire.
The Content Creator plays a key role in delivering content-driven marketing services for agency clients, with a focus on digital signage and CMS-supported campaigns. This client-facing role is responsible for developing and managing strategic content plans, building out playlists, and leading content-related onboarding and execution.
As the content thought leader for assigned clients, the Content Creator helps shape messaging strategy, educates clients on best practices, and ensures that campaign assets fully leverage the capabilities of our CMS. This is a hands-on role that requires both strategic thinking and executional rigor to drive meaningful marketing outcomes.
The Content Creator ensures that every client interaction - from onboarding to ongoing content execution - is driven by insights, structured workflows, and high-quality messaging. Ultimately, this role ensures that digital content is optimized and tailored to the client's specific digital signage environment, maximizing its impact and relevance.
Client Content Strategy & Execution
- Serve as a strategic content leader for assigned clients, acting in a consultative capacity to guide campaign messaging, structure, and best practices.
- Develop and maintain customized content strategies for digital signage, text, email, and other supported channels.
- Manage playlist creation, organization, and updates using our CMS, including advanced scheduling logic and audience targeting as needed.
- Maintain an elevated working knowledge of all digital signage features and CMS tools to build complex, high-functioning playlists.
- Create, design (as appropriate), or collaborate with graphic designers to develop content assets for campaigns and signage.
- Monitor and fulfill client content scheduling requests with 100% accuracy and timely delivery.
- Lead onboarding for new clients on all content-related systems and workflows (not technical install).
- Provide training and documentation to help clients and internal users effectively manage or review content.
Client Interaction & Process Tracking
- Respond to content-related client inquiries and requests via meetings, email, or shared inboxes.
- Track key client interactions, requests, decisions, and follow-ups in the CRM to support accountability and visibility across teams.
- Collaborate with internal design, deployment, and support teams to ensure seamless content delivery.
- Support quarterly or annual client reviews by analyzing content performance, engagement metrics, and industry trends when applicable.
Qualifications
- 4-7 years of experience in content strategy, marketing communications, or digital campaign development.
- Demonstrated success working directly with clients or account teams in an agency or services setting.
- Experience managing digital content and campaigns using CMS platforms (digital signage experience preferred).
- Excellent writing, editing, and messaging skills tailored to diverse audiences.
- Strong presentation and client communication skills.
- Bachelor's degree required; advanced degree a plus
Skills
- Strategic messaging and content development
- Playlist design and CMS-based campaign management
- Client training and content system onboarding
- Creative briefing and collaboration with graphic designers
- CRM documentation and internal cross-functional coordination
- Time management and multi-project prioritization
Success Metrics
- 100% on-time delivery of client content and playlists
- 95%+ accuracy in content publishing and scheduling
- Client satisfaction scores meeting or exceeding expectations
- Increased adoption of content tools among clients onboarded
- Demonstrated improvement in client campaign clarity and performance
Core Competencies
- Client-Centric Mindset: Anticipates client needs and ensures content strategies support client objectives.
- Detail Orientation: Delivers error-free, well-organized, and consistent content in high-volume environments.
- Strategic Thinking: Connects content decisions to broader marketing and campaign goals.
- Collaboration: Works effectively across teams (design, deployment, client success) to ensure seamless execution.
- Initiative: Takes ownership of content delivery and elevates the quality of client-facing work.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
For FL-FT: Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
*Company specific additions: Paid parking, office snacks, and you can bring your pet to work*
Company Benefits: Parking paid for, office snacks, pets allowed at work, dental starts on 30th day of hire, company pays a portion of medical, 401K, $100 monthly health and wellness stipend
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
sarah.maberry@jobalert.creativecircle.com
- Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : SM24-1855297 -- in the email subject line for your application to be considered.***
Sarah Maberry - Senior Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
This job was first posted by Creative Circle on 06/03/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Seniority level
Seniority level
Not Applicable
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Marketing, Public Relations, and Writing/EditingIndustries
Staffing and Recruiting
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