Onsite Community Manager: Drive Growth & Occupancy

52TEN; Panama City (FL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off & company holidays

Professional growth opportunities

On-site work

Job summary

52TEN is seeking a driven Community Manager for Hidden Oasis Estates in Panama City, FL. You will lead sales, drive occupancy, and oversee on-site operations to deliver an exceptional resident experience.

This full-time role requires strong leadership, a sales mindset, and the ability to balance resident needs with business goals. You’ll manage budgets, coordinate staff, and partner with leadership to grow occupancy and NOI.

Qualifications

• At least 2 years of property management experience, preferably in manufactured housing, residential communities, or a related industry.
• Demonstrated experience in sales, leasing, occupancy growth, or other revenue-generating activities.
• Previous experience supervising employees and coordinating property operations.
• Experience working with property budgets, financial performance metrics, or operational scorecards.
• Strong customer service, communication, negotiation, and problem-solving skills.
• Highly organized, self-motivated, and comfortable managing competing priorities.
• Proficiency with property management software and standard business technology.
• Valid driver's license and reliable transportation.

Responsibilities

• Drive home sales, leasing activity, and occupancy growth.
• Generate and follow up with prospective buyers, conduct home tours, and guide prospects through the purchasing process.
• Partner with company leadership to develop and execute effective sales, pricing, and marketing strategies.
• Monitor available home inventory, sales pipelines, and conversion activity to identify opportunities for improvement.
• Coordinate with sales and leasing personnel to ensure a consistent and effective sales process.
• Take ownership of community sales and occupancy goals, working collaboratively to achieve results.
• Oversee all aspects of daily community operations, ensuring the property is well-maintained, organized, and operating efficiently.
• Supervise, coach, and hold on-site employees and contractors accountable for performance and service standards.
• Conduct regular property inspections to maintain curb appeal, safety, and compliance with community standards.
• Coordinate maintenance activities, home readiness, vendor services, and property improvement projects.
• Manage resident communications, lease administration, move-ins, move-outs, and community rule enforcement.
• Maintain accurate property records, reporting, and administrative processes.
• Take ownership of community financial performance, including revenue, expenses, occupancy, collections, and NOI.
• Monitor property-level budgets, financial reports, and operational scorecards.
• Identify opportunities to increase revenue, control expenses, and improve overall profitability.
• Ensure timely rent collection and consistent enforcement of payment policies.
• Partner with leadership to develop and execute action plans that achieve community performance goals.
• Build positive, professional relationships with residents, prospective buyers, vendors, and community partners.
• Respond to resident concerns promptly and professionally, balancing customer service with sound business decisions.
• Create a welcoming community environment that supports resident satisfaction and retention.
• Represent 52TEN's Core Values through leadership, accountability, and everyday decisions.

Skills

Sales & Leasing

Occupancy Growth

Leadership

Customer Service

Communication

Budgeting & Metrics

Property Management Software

Driver's License

Tools

Rent Manager

Property Management Software

Job description

52TEN is seeking a driven Community Manager for Hidden Oasis Estates in Panama City, FL. You will lead sales, drive occupancy, and oversee on-site operations to deliver an exceptional resident experience.

This full-time role requires strong leadership, a sales mindset, and the ability to balance resident needs with business goals. You’ll manage budgets, coordinate staff, and partner with leadership to grow occupancy and NOI.