Onsite Community Leasing & Resident Experience Manager

RPM Living; Denver (CO); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Healthcare coverage

Employee assistance program

401(k) with company match

Paid time off

Monthly bonuses

Discounts

Job summary

RPM Living seeks an Assistant Community Manager to welcome prospects, process applications, and manage leases and renewals. You will handle rent collections, evictions, and drive resident satisfaction and property visibility through effective communication and social media.

The role requires at least one year in customer service or apartment leasing, strong organization, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED.
• At least one year of experience in customer service or apartment leasing.
• Microsoft Office Suite and basic project management knowledge.

Responsibilities

• Greet and qualify prospects professionally using guest cards in our Lead Management Software.
• Process applications (credit checks and rental history) and submit for approval.
• Show apartments, close sales, and prepare move-ins with signed paperwork.
• Manage lease renewals, notices, and move-outs; update property software.
• Oversee rental collections and enforce lease terms.
• Respond to resident questions and resolve service issues promptly.
• Follow eviction procedures and assist with court proceedings as needed.
• Conduct market research and update Radix or equivalent for marketing.
• Maintain social media presence to boost visibility and engagement.
• Complete paperwork for leases, move-ins, check-outs during peak periods.

Skills

Customer service

Apartment leasing

Microsoft Office

Project Management

Education

High school diploma or GED

Tools

Lead Management Software

Job description

RPM Living seeks an Assistant Community Manager to welcome prospects, process applications, and manage leases and renewals. You will handle rent collections, evictions, and drive resident satisfaction and property visibility through effective communication and social media.

The role requires at least one year in customer service or apartment leasing, strong organization, and proficiency with Microsoft Office.