Onsite Community Association Manager

Association Services Inc.; Daytona Beach (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Onsite Community Association Manager to enhance community living experiences. In this role, you will be the key liaison between the Association Board and homeowners, ensuring smooth operations and effective communication. Your expertise in customer service and community management will be vital as you handle multiple projects and engage with clients and vendors. This full-time position offers a competitive benefits package and the chance to be part of a recognized workplace culture that values its employees. If you are passionate about community engagement and management, this is the opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Disability Insurance

Wellness Support

Development Initiatives

Qualifications

• Valid Florida Community Association Manager (LCAM) License required.
• Proficiency in Microsoft Office and strong customer service skills.

Responsibilities

• Serve as the primary liaison with the Association Board and homeowners.
• Prepare annual disclosure packages and financial statement packages.
• Review monthly financial reports and provide recommendations.

Skills

Customer Service Skills

Conflict Resolution

Time Management

Effective Communication

Education

Valid Florida Community Association Manager (LCAM) License

Tools

Microsoft Office

Job description

Join to apply for the Onsite Community Association Manager role at Associa.

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description:

Associa is currently looking for a Community Association Manager (LCAM) to join our team at a beautiful community located in Kissimmee, FL. As an Onsite Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role, you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives. We have been designated a Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the Association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements:

• Valid Florida Community Association Manager (LCAM) License.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management, customer service, hospitality, or other related industry.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in customer service and conflict resolution.
• Able to work effectively with others in person and in group settings.
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales