Onsite Client Relations & Operations Specialist

eTeam; Windsor (CT); On-site; USD 28,000 - 39,000; Full time

Job summary

eTeam is hiring an Onsite Relationship Specialist for our Windsor, CT location. This full-time onsite role focuses on supporting agents and clients, and assisting the Managing Partner and management with daily operations.

You will greet visitors, answer inquiries, manage mail and payments, and help with onboarding new agents. Strong communication and organizational skills are essential to ensure efficient service delivery.

Qualifications

• Minimum of 3 years’ experience in customer service and/or office administration.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Provide administrative and operational support to the Managing Partner and management.
• Collaborate with the onsite Service Leader to ensure efficient operations.
• Act as a point of contact for agents, addressing inquiries promptly and professionally.
• Greet and welcome visitors; answer and direct phone inquiries.
• Coordinate accounts payable/receivable and approve related expenses.
• Handle mail and deliveries per regulatory guidelines.
• Assist with facilities management and onboarding for new agents.
• Coordinate fingerprinting for candidates; prepare for meetings and manage conference rooms.

Skills

Customer service

Office administration

Microsoft Office

Written and verbal communication

Education

Associate degree

Bachelor’s degree preferred

Job description

eTeam is hiring an Onsite Relationship Specialist for our Windsor, CT location. This full-time onsite role focuses on supporting agents and clients, and assisting the Managing Partner and management with daily operations.

You will greet visitors, answer inquiries, manage mail and payments, and help with onboarding new agents. Strong communication and organizational skills are essential to ensure efficient service delivery.