Onsite Client-Facing Project Manager

System One; Birdsboro (Berks County); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) plan

Job summary

System One in Birdsboro, PA is seeking a Project Manager to lead customer interactions and coordinate with engineering, operations and vendors to meet project requirements. This onsite role requires strong communication, leadership, and organizational skills.

Responsibilities include managing scope, schedule, and budget; preparing progress reports; and ensuring quality and timely delivery. Travel to customer/vendor sites may be required as needed.

Qualifications

• HS diploma or equivalency required.
• Bachelor’s degree in Business or Engineering strongly desired.
• Minimum of 5 years working with customers and vendors.
• Exposure to Project Management processes.
• Excellent client-facing and internal communication skills.
• Excellent leadership and facilitation skills.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Strong working knowledge of Microsoft Office.
• Use and knowledge of Infor Visual ERP system is a plus.
• PMP certification is a plus.
• Management – the ability to organize and manage multiple priorities and projects.

Responsibilities

• Act as a point of contact for customer interactions with Birdsboro plant.
• Communicate with customers to clarify their order requirements.
• Work with engineering and operations to ensure customer requirements are met for each project.
• Work with vendors to ensure orders are being built to spec and on schedule.
• Attend customer commitment meetings on a regular basis to represent the customer and to assure priority is assigned to critical orders.
• Inspire a sense of shared purpose within the project team.
• Work closely with the Customer, Sales Team, Engineering and Manufacturing; the PM defines the project scope and objectives to ensure project members understand what is expected of them and what they should expect from one another.
• Prepare, maintain, and submit clear & concise activity/progress reports and time recording/management reports.
• Promote Customer Involvement.
• Apply Lessons Learned from Recent Projects.
• Communicate to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. Proactively follow escalation and change control processes.
• Serve as a role model in promoting good working relationships across a project.
• Ensure that scope creep, communications, and quality are carefully managed.
• Monitor budgetary objectives and make adjustments to project constraints based on financial analysis.
• Build consensus, develop contingency plans, and provide recommended solutions.
• All other duties as assigned to meet the goals and objectives of the facility and organization overall.

Skills

Client-facing communication

Leadership

Time management

Multi-tasking

Education

HS diploma or equivalency

Bachelor’s degree in Business or Engineering

Tools

Microsoft Office

Infor Visual ERP

Job description

System One in Birdsboro, PA is seeking a Project Manager to lead customer interactions and coordinate with engineering, operations and vendors to meet project requirements. This onsite role requires strong communication, leadership, and organizational skills.

Responsibilities include managing scope, schedule, and budget; preparing progress reports; and ensuring quality and timely delivery. Travel to customer/vendor sites may be required as needed.