Onsite Camp Office & Guest Services Specialist

American Youth Foundation; Michigan; On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Housing and meals provided

Job summary

The Office Specialist at American Youth Foundation provides essential administrative support during the camp season, handling phones, guest check-ins, mail, and packet prep while assisting with camp programming.

You will work onsite at Miniwanca in Shelby, Michigan, live in provided housing with meals, and collaborate with staff to ensure a safe, welcoming camp experience for youth and families.

Qualifications

• Minimum age 18+ with at least one year post-high school experience.
• Very strong written and verbal communication skills.
• Demonstrated administrative experience and strong organizational skills.
• Demonstrated excellence in customer service.
• Previous experience working with youth and young adults.
• First Aid and CPR certification (training available).
• Able to work independently and as part of a team.
• Support the organization’s mission with integrity and accountability.
• Interact respectfully with diverse groups and communities.
• Participate in camp community activities when possible.

Responsibilities

• Serve as the face of the camp office, greeting families and answering phones.
• Sort and distribute daily mail and packages.
• Assist with camp administrative needs and packet preparation.
• Support health, safety, and wellbeing of campers and aid health team as needed.
• Inventory and track AV equipment and other tech.
• Engage in camp activities outside office duties to foster community.
• Provide support in other areas as needed and cover shifts.
• Build relationships with campers to foster inclusivity and belonging.
• Communicate with supervisor and attend staff meetings.

Skills

Written communication

Verbal communication

Administrative experience

Customer service

Youth work

Team player

Self-motivation

Diversity & inclusion

Stress management

Policy adherence

Tools

Microsoft Office

Microsoft Teams

Job description

The Office Specialist at American Youth Foundation provides essential administrative support during the camp season, handling phones, guest check-ins, mail, and packet prep while assisting with camp programming.

You will work onsite at Miniwanca in Shelby, Michigan, live in provided housing with meals, and collaborate with staff to ensure a safe, welcoming camp experience for youth and families.