Onsite Call Center Rep - Starting Monday, November 2, 2026

TSI - Transworld Systems Inc.; Augusta (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid training

Team-oriented work environment

Growth opportunity

Comprehensive benefits: medical, dent,

Job summary

TSI - Transworld Systems Inc. in Augusta, GA is seeking a Customer Service Representative to join our on-site team. Starting with paid training on Monday, November 9, 2026, you will work 9am-6pm during training and then 7am-7pm EST hours with schedule shifts assigned as needed.

The role focuses on billing inquiries, payments, and account support, requiring strong attendance, solid typing skills, and excellent communication. Benefits include medical/dental/vision, 401k matching, PTO and holidays.

Qualifications

• Must have great attendance.
• Computer navigation skills.
• Must be able to type minimally 35-40 WPM.
• Great communication skills.
• Flexible as shifts vary from 7am-7pm EST (shifts will be assigned in last 2 weeks of class).
• Open to overtime – in the event a major storm impacts our Service Territory we will be required to work long hours to include evenings and weekends.
• Adhere to a break and lunch schedules as assigned.
• Must be comfortable utilizing different systems/multiple screens.

Responsibilities

• Billing inquiries
• Disconnect/Reconnect
• Payment Arrangements
• Budget Billings
• Make payments
• Process trouble and outage orders
• Move In/Out Service
• Assist with My Account (Online Accts)

Skills

Attendance

Typing speed

Communication skills

Flexible shifts

Overtime availability

Multi-screen proficiency

Job description

Work Location

ONSITE - 1040 Stevens Creek Rd, Augusta, GA 30907

Compensation

$16.00/hour

Paid Training Start Date

Monday, November 9, 2026

Training Hours

Monday thru Friday: 9am - 6:00pm EST

Hours of Operation (following training)

Monday thru Friday: 7am - 7pm EST

• Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above.

Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI-CXBPO (part of TSI family of companies)?:

• Paid training


• Team-oriented work environment


• Growth opportunity


• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

In This Role, You Will:

• Billing inquires


• Disconnect/Reconnect


• Payment Arrangements


• Budget Billings


• Make payments


• Process trouble and outage orders


• Move In/Out Service


• Assist with My Account (Online Accts)

Qualifications

Ideal Candidate Qualifications:

• Must have great attendance


• Computer Navigation skills




• Must be able to type minimally 35-40 WPM




• Great Communication skillsFlexible as shifts vary from 7am-7pm EST (shifts will be assigned in last 2 weeks of class)


• Open to working overtime – in the event a major storm impacts our Service Territory we will be required to work long hours to include evenings and weekends


• Adhere to a break and lunch schedules as assigned


• Must be comfortable utilizing different systems/multiple screens

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

TSISP