Onsite Branch Support Specialist

World Finance; Lebanon (KY); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Life insurance

401(k) with company match

Paid holidays and vacation

Job summary

World Finance is seeking an Overstaff Financial Services Representative to provide on-site support across multiple branches in Lebanon, Kentucky. This full-time role requires travel to assigned branches and delivering excellent customer service while supporting growth goals.

Responsibilities include processing loan applications, taking payments, balancing cash, and preparing closings. A valid driver’s license and dependable vehicle are required; benefits include a comprehensive package with

Qualifications

• Strong customer service skills and problem solving.
• Willingness to travel daily to branches.
• Valid driver’s license and a reliable vehicle.

Responsibilities

• Provide onsite support to multiple branches as assigned.
• Guide customers toward responsible financial choices and products.
• Deliver top-tier customer service for questions and concerns.
• Process and prepare loan applications, documents, and renewals.
• Take and process customer payments and balance cash drawer.
• Prepare loan closings and daily branch deposits.
• Build strong customer relationships and meet branch goals.
• Collaborate with Branch Managers and team members to support performance.

Skills

Customer service

Organization

Adaptability

Communication

Tools

Basic computer literacy

Job description

World Finance is seeking an Overstaff Financial Services Representative to provide on-site support across multiple branches in Lebanon, Kentucky. This full-time role requires travel to assigned branches and delivering excellent customer service while supporting growth goals.

Responsibilities include processing loan applications, taking payments, balancing cash, and preparing closings. A valid driver’s license and dependable vehicle are required; benefits include a comprehensive package with