Onsite AZ Pharmacy Technician: Returns & Patient Care

Express Scripts Pharmacy Benefit Services; Tempe (AZ); In loco; USD 25.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage

Holiday/PTO pay

401K with company match

Tuition reimbursement

Culture & growth potential

Descrizione del lavoro

Express Scripts Pharmacy Benefit Services seeks a certified Pharmacy Technician to join its Tempe fulfillment team onsite. The role emphasizes accurate returns processing, patient communication, and data integrity in a fast-paced environment.

You will handle outbound outreach, documentation, and support for Clerk Room operations while ensuring HIPAA compliance and high service standards.

Competenze

• A valid AZ Pharmacy Technician license and PTCB certification are required.
• Experience in customer service or healthcare operations is preferred.
• Strong attention to detail and data entry accuracy.

Mansioni

• Provide exceptional service related to returns and patient inquiries.
• Research, document, and resolve return-related issues and credits.
• Maintain accurate records in designated systems.
• Support clerk room duties including Resends and Hazmat workflows.
• Protect patient privacy in line with HIPAA and policies.
• Adapt to changing needs and support multiple Returns Room functions.
• Collaborate with team to meet department goals.

Conoscenze

AZ Pharmacy Technician License

PTCB Certification

Customer service

Data entry

Strumenti

Microsoft Office

Descrizione del lavoro

Express Scripts Pharmacy Benefit Services seeks a certified Pharmacy Technician to join its Tempe fulfillment team onsite. The role emphasizes accurate returns processing, patient communication, and data integrity in a fast-paced environment.

You will handle outbound outreach, documentation, and support for Clerk Room operations while ensuring HIPAA compliance and high service standards.