Onsite AV Technician — Client-Facing Support & Maintenance

Diversified; Washington (District of Columbia); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401k

Paid time off

Maternity leave

Commuter benefits

Job summary

Diversified, a global leader in audiovisual and media technology, is seeking an ADOPT Onsite AV Service Technician to support client sites in the Washington, DC area. You will build strong client relationships while handling routine maintenance and event support.

This role emphasizes hands-on technical skills, clear communication, and collaboration with manufacturers and internal teams to ensure uptime and satisfaction. A high school diploma and 1–3 years of on-site AV experience are preferred.

Qualifications

• 1-3 years of commercial AV support experience.

Responsibilities

• Function as an on-site AV support technician.
• Collaborate with Diversified teams and departments.
• Provide supporting assists for end-user meetings/conferences/events.
• Perform routine preventive maintenance of technical systems.
• Resolve system/equipment faults discovered within systems.
• Interface with others related to equipment faults and repair needs.
• Collaborate with manufacturers/vendors to facilitate equipment repair needs.
• Develop and manage an inventory tracking/recording mechanism.
• Track/update repair needs, work duties, and events within ticketing systems.
• Produce summary and detailed reports.

Skills

AV support

Video conferencing

UC platforms

Client relations

Stress management

Multi-tasking

Education

High school diploma

Technical training

Tools

Ticketing systems

Job description

Diversified, a global leader in audiovisual and media technology, is seeking an ADOPT Onsite AV Service Technician to support client sites in the Washington, DC area. You will build strong client relationships while handling routine maintenance and event support.

This role emphasizes hands-on technical skills, clear communication, and collaboration with manufacturers and internal teams to ensure uptime and satisfaction. A high school diploma and 1–3 years of on-site AV experience are preferred.